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    • R
      Rafaal
      last edited by

      i can't cancel sub on windyonfastspring
      they don't deliver me a email to do it.
      i need help

      1 Reply Last reply Reply Quote 0
      • petra.pikP
        petra.pik
        last edited by

        Hello @Rafaal, I am sorry to hear you didn't enjoy Windy Premium. May I ask what features didn't work for you?

        The email you are using for your Windy account isn't linked to any subscription in FastSpring. Is it possible that you used a different one?

        When you type in the email you used for subscribing here – https://windy.onfastspring.com/account, you will receive email with your account details, cancellation info including.
        Don't forget to check spam folder as well.

        Petra

        R 1 Reply Last reply Reply Quote 0
        • R
          Rafaal @petra.pik
          last edited by

          @petra-pik im sure its this mail. i can't cancel my sub and today it took another money from my account.

          1 Reply Last reply Reply Quote 0
          • petra.pikP
            petra.pik
            last edited by

            @Rafaal, please check, if you are using our application. There is an application which name is similar to ours but not connected to us in any way. We are Windy.com, a red and white logo.

            As mentioned above, when you type in your email address here – https://windy.onfastspring.com/account, you will receive an email with your account details, cancellation info including.

            Petra

            1 Reply Last reply Reply Quote 0
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