Can't cancel sub
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i can't cancel sub on windyonfastspring
they don't deliver me a email to do it.
i need help -
Hello @Rafaal, I am sorry to hear you didn't enjoy Windy Premium. May I ask what features didn't work for you?
The email you are using for your Windy account isn't linked to any subscription in FastSpring. Is it possible that you used a different one?
When you type in the email you used for subscribing here – https://windy.onfastspring.com/account, you will receive email with your account details, cancellation info including.
Don't forget to check spam folder as well. -
@petra-pik im sure its this mail. i can't cancel my sub and today it took another money from my account.
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@Rafaal, please check, if you are using our application. There is an application which name is similar to ours but not connected to us in any way. We are Windy.com, a red and white logo.
As mentioned above, when you type in your email address here – https://windy.onfastspring.com/account, you will receive an email with your account details, cancellation info including.
