I paid the premium version but did not receive the product
There is no product to receive, only access to a desktop version or an app on your smartphone and/or tablet.
@Yves70 We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.
@windy-53 Hello, if you cannot access your Premium features, please read this article - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features