Windy Community

    • Register
    • Login
    • Search
    • Unread
    • Categories
    • Groups
    • Go to windy.com

    Just paid for a year’s subscription. Not seeing anything to show for it.

    Your Feedback and Suggestions
    2
    2
    104
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      alanbishop last edited by alanbishop

      Just paid for a year’s premium subscription. Got my email receipt from Apple charging me for it. Created a username and login for Windy as part of the process. Am logged in to the Windy iOS app:

      1. Nothing in the Settings or elsewhere in the app that is immediately obvious denotes that I’m now accessing a premium paid service.

      2. Nothing in the way of an email or section in the app explaining how to enable or access Premium paid features.

      3. No ability (that I can find) to reach out to anyone at Windy to address these questions.

      How can I confirm I am now accessing Premium paid content in the Windy app? (Windy looks the same as it did before I subscribed.)

      How can I contact someone at Windy to address these questions?

      Korina 1 Reply Last reply Reply Quote 1
      • Korina
        Korina Administrator @alanbishop last edited by Korina

        @alanbishop Hello,

        thank you for supporting Windy.com!

        You can see your Premium status by a little crown next to your profile photo. However if you created account after your purchased Premium, the Premium might not be assigned to your account yet.

        Please follow steps in this article to restore your purchase.

        Let me know if you need further help.

        Korina

        1 Reply Last reply Reply Quote 0
        • First post
          Last post
        Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
        NodeBB & contributors, OSM & contributors, HERE maps
        Terms and Conditions     Privacy Policy