Old way to report a bug

  • administrators

    New way to report a bug: Use new error console!

    If you have question regarding Windytv

    1. Make sure you have checked our Frequently Asked Question

    Before you report a bug:

    1. Do you have latest version of Internet browser installed? Google Chrome is recommended.

    2. Is your Internet connection ok?

    3. Do you have any browser extensions in your browser, that could interfere with Windytv code?

    Where to report a bug

    1. Preferably into this Community, so we can share issue with other Windytv users. Just create new topic.

    2. You can also contact us via Facebook at https://www.facebook.com/windytv/

    3. We do not use email so much, but you can try that on bugreport[at]windytv.com. Expect slow response.

    How to report a BUG

    1. Describe the bug. Send a screenshot if possible.

    2. Report type of browser and operating system (important).

    3. If you are brave enough send us screenshot of developers console in your browser.

      • ln Chrome by pressing Ctrl+Shift+I (or Cmd+Opt+I on Mac) to open the DevTools, and then click to console.

      • In Firefox by pressing its Ctrl+Shift+K (or Command+Option+K on OS X)

    4. If you manage to open the console, ugly red messages are very important for us. Just send us screenshot.


    Screen Shot 2015-09-23 at 16.16.53.png

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