Account
-
Hello, maybe the question has already been answered, but I have not found it. I installed Windy and added an account. After that I installed Windy Maps and wanted to use this account (Windy) for the Windy Maps. When I tried to log in, I received the error message "incorrect login data". When I tried to reset the password, I received the error message "Email address not known." When trying to use my user data (from Windy), I received the error message that they are in use.
I uninstalled and reinstalled the App twice, but nothing changed. -
@30loewe07 Hello, thank you for letting us know.
What exactly happens if you try to login with the Windy account details? Could you please enclose a screenshot? Thank you. -
Hell Korina, thank you for the answer. If I try to log in to windy maps with the correct login data from Windy, I get an error message (see screenshots)! If I try the function "Forgot password", I get the error message email - address unknown. If I try to re-register with my login details (from Windy), I get the error message that the username and email have already been assigned.
Sincerely,
Andreas Wagner -
Sorry, but how can I upload screenshots?
-
-
@30loewe07 Hello, yes please enclose a screenshot.
-
Thanks for Your help!
I hope You can give me a hint about what to do to login.
Sincerely,
Andreas Wagner -
-
@30loewe07 Hello, could you please try to login with your username 30loewe07?
-
Hello Korina!
First of all, I would like to be extrajudicial for the late answer. I was pretty busy with my grandson.The suggestion to log in with my username helped. Thank you very much for that.
My suggestion would be to specify the username as a sign-up option in the appropriate field instead of the email address.
With warm greetings
Andreas Wagner -
@30loewe07 Hello, login with your email should normally work. I just tried with my account and used email address, there was no issue. Please check one again if there is not any typo for example.
