Widget not auto-updating

zacharylm

Hi, thanks for fixing the widget location bug with the last release, but now the widgets are not updating on their own and must have the refresh icon tapped to do so. Please let me know if there is more info you need or anything you would like me to try.

Current version: 27.1.2 built 2020-10-21 14:40
Device: Note20 Ultra
Android: 10 w/ October Patch

Korina

@zacharylm Hello, thank you for reporting this. Did you allow Windy.com app to use your location?

zacharylm

@Korina yes, it has access and the location is correct, it will just have, say, an 12-hour-old temperature or forecast start point until I force a refresh

ejhansen

@Korina the Location access options only include "while app is in use" and NOT "all the time". The app needs to request this all the time permission.

Korina

@ejhansen @zacharylm Hello, thank you for the report. Our development team will look into this.

Andrew 6d

@Korina I'm having this issue also. The only permissions I have are

Allow only while using the app
Ask every time
Don't allow

There is no "all the time" permission on my s22.

Korina

@Andrew-6d Hi, what Android version do you have? How long does it take for the widget to update the location?

fastic_d

@ejhansen @Korina Hi guys, having looked at a number of posts the android auto update issue seems to be down to windy not being set up to obtain location information 'all the time'. Only option seems to be 'when using the app'. Is the a fix in the works for this? Would be great as it seems to be affecting a lot of devices. thanks and love your work guys :)

Korina

@fastic_d Hello, we plan to add some improvements in the upcoming Android update.