Widget will not load on my iPad running IPadOS 14.1
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@okimyhome Hello, are you sure you have the widget from us? It may be a different application with the same name.
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Am i sure i have widget from you? Yes since I’m paying for premium services.
Widget works fine on my iPhone as you can see in the pics.
Respectfully,
Scott
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@Korina
I get the same issue as @okimyhome on iPad just after updating to iOS 14. It shows ‘unable to load’.
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@idefix37 Hello, do you already have iOS update 14.1?
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Yes iPadOS 14.1
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@Korina
Yes more exactly iPadOS 14.1
EDIT: I’ve just reload the app and the widget is back again -
@okimyhome Hello, we do not have widget that can be put on the screen as iOS14 enables. Our widget is only available in the side left menu. From your screenshot, I can see it is placed on the screen.
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@Korina
Right there is this one on left side of UI
And this one on screen
But note that I am not really using them, it’s just to understand what users say.
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@idefix37 Hello, I understand what you mean, however the widget cannot be added to the screen. But on the screenshot the user posted, it seems the widget is on the screen, which is not possible.
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@korina I am having the same issue, widget is on the side menu , not on desktop, and I can add it but it can not load data, I tried re-adding it , and reinstall of app but it’s the same. It used to work in 14.1 and 14.3 fine like this but stopped couple of days ago.
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@nikods Hello, our widget is not compatible with the new feature to add it on the screen yet. The widget is available in the side menu as it was in the previous iOS version.
Do you mean that your widget does not work even in the side menu?
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@korina said in Widget will not load on my iPad running IPadOS 14.1:
@nikods Hello, our widget is not compatible with the new feature to add it on the screen yet. The widget is available in the side menu as it was in the previous iOS version.
Do you mean that your widget does not work even in the side menu?
@nikods Hi, same here, no way to got the widget load fonction in the side menu since ios14. It works on my iPhone but not on my iPad.
EDIT: made just now the last update 28.0.3 and it works fine. Thanks. -
@ipat2a Hello, did you please succeed in placing the widget on the screen?
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@nikods Hello, please check this manual how to play the widget on the screen - https://support.apple.com/en-us/HT207122.
Let us know if the issue still occurs.
