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    Widget will not load on my iPad running IPadOS 14.1

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    • O
      okimyhome | Premium last edited by

      After the latest iOS update widget will not load.

      1 Reply Last reply Reply Quote 0
      • petra.pik
        petra.pik last edited by

        Hello @okimyhome, would you specify your issue closer?
        We don't have a new type of widget iOS 14 offers. To which one are you referring?

        Petra

        O 1 Reply Last reply Reply Quote 0
        • O
          okimyhome @petra.pik | Premium last edited by

          Hello@petra-pik not new type of widget. After lastest IPadOS, 14, update the widget will no longer load. In the widget window it says “Unable to Load”. I have deleted Windy several times without success.

          5D5BB926-04EB-4074-B3E7-4501BD138A51.jpeg

          Respectfully,

          Scott

          petra.pik Korina 2 Replies Last reply Reply Quote 0
          • J
            joop10 last edited by

            Ofline kaarten laadt niet op mijn ipad

            1 Reply Last reply Reply Quote 0
            • petra.pik
              petra.pik @okimyhome last edited by

              @okimyhome, have you tried to delete the widget and adding it again?

              Hello @joop10, are you referring to Windy or Windy Maps? Windy doesn't work offline.

              Petra

              1 Reply Last reply Reply Quote 0
              • Korina
                Korina Administrator @okimyhome last edited by

                @okimyhome Hello, are you sure you have the widget from us? It may be a different application with the same name.

                Korina

                idefix37 1 Reply Last reply Reply Quote 0
                • O
                  okimyhome | Premium last edited by

                  ![0_1604359079181_image.jpg](Uploading 31%)

                  ![0_1604359225956_image.jpg](Uploading 34%)

                  Am i sure i have widget from you? Yes since I’m paying for premium services.

                  Widget works fine on my iPhone as you can see in the pics.

                  Respectfully,

                  Scott

                  1 Reply Last reply Reply Quote 0
                  • idefix37
                    idefix37 Sailor Moderator @Korina last edited by idefix37

                    @Korina
                    I get the same issue as @okimyhome on iPad just after updating to iOS 14. It shows ‘unable to load’.

                    BB55A86A-7EA8-474B-95CE-B11993D6CD94.jpeg

                    Korina 1 Reply Last reply Reply Quote 0
                    • Korina
                      Korina Administrator @idefix37 last edited by

                      @idefix37 Hello, do you already have iOS update 14.1?

                      Korina

                      idefix37 1 Reply Last reply Reply Quote 0
                      • O
                        okimyhome | Premium last edited by

                        Yes iPadOS 14.1

                        Korina 1 Reply Last reply Reply Quote 0
                        • idefix37
                          idefix37 Sailor Moderator @Korina last edited by idefix37

                          @Korina
                          Yes more exactly iPadOS 14.1
                          EDIT: I’ve just reload the app and the widget is back again

                          1 Reply Last reply Reply Quote 0
                          • Korina
                            Korina Administrator @okimyhome last edited by

                            @okimyhome Hello, we do not have widget that can be put on the screen as iOS14 enables. Our widget is only available in the side left menu. From your screenshot, I can see it is placed on the screen.

                            Korina

                            idefix37 1 Reply Last reply Reply Quote 0
                            • idefix37
                              idefix37 Sailor Moderator @Korina last edited by idefix37

                              @Korina
                              Right there is this one on left side of UI

                              AF642F6B-7E1C-4C77-9CB4-266CFB1B1DF7.jpeg

                              And this one on screen

                              D116BFFA-1556-4C10-BD27-AF5189A254C8.jpeg

                              But note that I am not really using them, it’s just to understand what users say.

                              Korina 1 Reply Last reply Reply Quote 0
                              • Korina
                                Korina Administrator @idefix37 last edited by

                                @idefix37 Hello, I understand what you mean, however the widget cannot be added to the screen. But on the screenshot the user posted, it seems the widget is on the screen, which is not possible.

                                Korina

                                nikods 1 Reply Last reply Reply Quote 1
                                • nikods
                                  nikods @Korina last edited by

                                  @korina I am having the same issue, widget is on the side menu , not on desktop, and I can add it but it can not load data, I tried re-adding it , and reinstall of app but it’s the same. It used to work in 14.1 and 14.3 fine like this but stopped couple of days ago.

                                  Korina 2 Replies Last reply Reply Quote 0
                                  • Korina
                                    Korina Administrator @nikods last edited by

                                    @nikods Hello, our widget is not compatible with the new feature to add it on the screen yet. The widget is available in the side menu as it was in the previous iOS version.

                                    Do you mean that your widget does not work even in the side menu?

                                    Korina

                                    ipat2a 1 Reply Last reply Reply Quote 0
                                    • ipat2a
                                      ipat2a @Korina | Premium last edited by ipat2a

                                      @korina said in Widget will not load on my iPad running IPadOS 14.1:

                                      @nikods Hello, our widget is not compatible with the new feature to add it on the screen yet. The widget is available in the side menu as it was in the previous iOS version.

                                      Do you mean that your widget does not work even in the side menu?

                                      @nikods Hi, same here, no way to got the widget load fonction in the side menu since ios14. It works on my iPhone but not on my iPad.
                                      EDIT: made just now the last update 28.0.3 and it works fine. Thanks.

                                      Korina 1 Reply Last reply Reply Quote 0
                                      • Korina
                                        Korina Administrator @ipat2a last edited by

                                        @ipat2a Hello, did you please succeed in placing the widget on the screen?

                                        Korina

                                        1 Reply Last reply Reply Quote 0
                                        • Korina
                                          Korina Administrator @nikods last edited by

                                          @nikods Hello, please check this manual how to play the widget on the screen - https://support.apple.com/en-us/HT207122.

                                          Let us know if the issue still occurs.

                                          Korina

                                          1 Reply Last reply Reply Quote 0
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