I am unable to change my profile picture
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Re: Unable to change profile picture
When I go to change my profile picture, I can upload the new picture then when I try to save the picture the old picture returns.
I have tried this about 50 times. Turning off ad-blockers, different browsers, using my phone etc. To no avail
How do I go about making the change permanent?
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@puppetmastrrrr i had exactly the same issue. Just before I subscribed to premium. Only thing I could do was delete my account and create a new one with the correct picture, then subscribe.
Not the answer you’re looking for perhaps, but if you’re on a free account it’s really quick and easy to do. -
@dmlh how do u do it on a free acct?.... all I can change is my cover photo....i can't change my profile pic and I got a free acct
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@MadDog904 @puppetmastrrrr @dmlh Hello, profile picture can be easily changed in your profile. Click on "Edit" and then on "Change picture".
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@Korina no it can’t - this doesn’t work. Picture is changed on web interface but does not get updated in iOS!
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@dmlh Are you sure you are not changing background image instead of profile picture?
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@Korina very sure
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@dmlh @MadDog904 Hello, did you upload picture in size of 900 kb? I just tried changing picture and there was no issue.
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@Korina I think it was 73kb. It only changed online not in the app. But it’s not an issue for me right now - as I explained in my initial post, I created a new account with the right picture and use that.
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Hello
Your photo is probably too large.
Make it smaller and try again.
Or your internet speed is low. -
@Cevin Yes, the photo limit is 900kb.
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I also having the same issue. Here is my thread: https://community.windy.com/topic/14415/profile-picture-bug
