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    Impossible d'utiliser Prime

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    • R
      rricharddehedin last edited by

      Bonjour
      j'ai souscrit à l'abonnement premium hier 15 novembre 2020 et je suis dans l'impossibilité d'utiliser cette fonctionnalité
      Jamais reçu de mot de passe....

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @rricharddehedin last edited by

        @rricharddehedin Hello, I can see you have subscribed via desktop (FastSpring) for monthly subscription.

        All you need to do now is to go to desktop and click on "Windy Premium", then "Restore purchases" and insert your order ID, which can be found in your FastSpring emails.

        Those steps will assign Premium to your account.

        Korina

        1 Reply Last reply Reply Quote 0
        • R
          rricharddehedin last edited by

          Merci pour votre aide
          C'est parti
          Bonne journée

          1 Reply Last reply Reply Quote 0
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