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    Solved Cancelling Subscription

    Windy Premium
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    • Aidzer
      Aidzer Pilot last edited by

      I'm planning to buy an annual subscription. Is it possible to cancel ahead before the reoccurring fee starts? Will it cancel my subscription immediately and not be able to continue the premium service or I can still use the service until the end of the billing?

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      • Nyxtorm
        Nyxtorm | Premium last edited by

        @aidzer The subscription to Windy is managed by the FastSpring services.

        You can cancel your subscription by entering here the email address with which you made your order:

        https://windy.onfastspring.com/account

        You will receive a link to login to your FastSpring account directly.

        Then in the subscription tab, you should find your Windy premium subscription and have the option to cancel it:

        windyabo.png

        Aidzer 1 Reply Last reply Reply Quote 0
        • Aidzer
          Aidzer Pilot @Nyxtorm last edited by

          @Nyxtorm Hello! Thanks for this information. Will it cancel my subscription immediately and not be able to continue the premium service? or I can still use the premium service until the end of the billing?

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          • Nyxtorm
            Nyxtorm | Premium last edited by

            @aidzer I didn't cancel my renewal to test but it should only cancel the next payments without impacting the year you will have already paid.

            The opposite would be very surprising.

            1 Reply Last reply Reply Quote 1
            • R
              rricharddehedin last edited by

              l'abonnement reste actif jusqu'à l'expiration de la période de facturation
              j'ai personnellement testé
              Bonne journée

              Nyxtorm 1 Reply Last reply Reply Quote 2
              • Nyxtorm
                Nyxtorm @rricharddehedin | Premium last edited by

                @rricharddehedin Merci pour cette confirmation !

                Bonne journée ! :)

                1 Reply Last reply Reply Quote 0
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