Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Premium subscribers will get premium support

    Scheduled Pinned Locked Moved Announcements
    article
    56 Posts 37 Posters 131.5k Views 5 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • B Offline
      brj610 @ivo | Premium
      last edited by

      @ivo love the app! Very helpful for flight planning. Now please remove the banner from my app.

      1 Reply Last reply Reply Quote 5
      • ivoI Offline
        ivo Windy Staff
        last edited by

        Which banner? There are no banners in our app?

        R 1 Reply Last reply Reply Quote 0
        • inAjetI Offline
          inAjet | Premium
          last edited by inAjet

          I think he means the one we just clicked on to read this post. I agree - once read it should go away.

          1 Reply Last reply Reply Quote 5
          • foehnArtF Offline
            foehnArt
            last edited by

            Thank you! That's great news. I'm looking forward to learning why "San Jose" California (USA) is spelled "sean hou zei" everywhere in the appšŸ™‚

            1 Reply Last reply Reply Quote 0
            • T Offline
              triggernometry
              last edited by

              You only employ girls on your support team?

              auweatherwatcherA emilyyyZzzE winsettW TZT 4 Replies Last reply Reply Quote 8
              • auweatherwatcherA Offline
                auweatherwatcher @triggernometry | Premium
                last edited by

                @triggernometry agree, this is kind of an awkward expression, maybe replace it with:

                "Our support team members are ready to help during office hours 0900-1700 CET Mon-Fri*

                1 Reply Last reply Reply Quote 4
                • K Offline
                  kgcoten
                  last edited by

                  Love app, give me premium subscribers plz. Thankyou so much.

                  1 Reply Last reply Reply Quote 0
                  • MattMc750M Offline
                    MattMc750
                    last edited by

                    It does not bother me at all that your support staff may or may not only be female, nor does it matter to me if you call them girls. Seems to me like an endearing, humanizing thing to say. But I would like to get weather related push notifications to my phone, which I currently do not get.

                    1 Reply Last reply Reply Quote 3
                    • emilyyyZzzE Offline
                      emilyyyZzz @triggernometry | Premium
                      last edited by

                      @triggernometry I agree- weird choice of words, distracting even if unintentional.

                      1 Reply Last reply Reply Quote 1
                      • alphafloor330A Offline
                        alphafloor330
                        last edited by

                        Great app! Kudos from the Philippines!

                        1 Reply Last reply Reply Quote 0
                        • ivoI Offline
                          ivo Windy Staff
                          last edited by

                          Actually our support team consists of nice girls for now (Pera & Korina).

                          We are honest company.

                          winsettW 1 Reply Last reply Reply Quote 7
                          • R Offline
                            rhess @ivo | Premium
                            last edited by

                            You know, the banner emblazoned across the top when you first enter the app that says ā€œPremium Subscribers Will Get Premium Technical Support.ā€ Many of us, including me, are already premium subscribers and one reason is so we won’t get hit with ads. It’s covering part of the map. Take it off please.

                            KorinaK 1 Reply Last reply Reply Quote 4
                            • KorinaK Offline
                              Korina @rhess
                              last edited by

                              @rhess Hello, thank you for your feedback. This article is only to inform our Premium users about this new approach. it will not be on homepage permanently. Furthermore, articles disappear if you tap or move the map.

                              Korina

                              inAjetI 1 Reply Last reply Reply Quote 4
                              • Ahmed A.ASA Offline
                                Ahmed A.AS
                                last edited by

                                You suppose that money can make intelligence, what a strange thinking! What about other users who is not premium users who have ideas to share with you? Will their ideas become a second class ideas? What about other users who support the app in other ways like translating and recommending the app to others who may pay for your app in the future?

                                This new post it is only represents a declaration of a new era of discrimination.

                                KorinaK timoteiiT 2 Replies Last reply Reply Quote 0
                                • inAjetI Offline
                                  inAjet @Korina | Premium
                                  last edited by

                                  @Korina I agree, the banner needs to go. It’s fine if it’s there initially, but should disappear as soon as the article is read.

                                  1 Reply Last reply Reply Quote 2
                                  • dmlhD Offline
                                    dmlh
                                    last edited by

                                    Yes, get rid of the banner now!!!! I don’t need to be told about this new ā€œfeatureā€ every time I open up the app. It’s annoying.

                                    KorinaK 1 Reply Last reply Reply Quote 4
                                    • khs0317K Offline
                                      khs0317
                                      last edited by

                                      Be very good It's useful for hiking and fishing.

                                      1 Reply Last reply Reply Quote 1
                                      • aramferA Offline
                                        aramfer
                                        last edited by aramfer

                                        Buenos dias, excelente producto, acabo de llegar a Premium y decir que estoy muy contento del producto. quisiera compoartir con ustedes una web publica que puede darles mas información en tiempo real de mi isla en la que vivo.

                                        Good morning, excellent product, I just arrived at Premium and said that I am very happy with the product. I would like to share with you a public website that can give you more information in real time about my island where I live.

                                        1 Reply Last reply Reply Quote 0
                                        • winsettW Offline
                                          winsett @triggernometry | Premium
                                          last edited by

                                          @triggernometry I don’t ā€œagreeā€.

                                          If they have all ā€œgirlsā€ on their team, and all these women have identified as such, are fine with the language, and have likely participated in making this very announcement, you’re word-policing is just more unnecessary virtue signalling and attention-seeking SJW bs that most of us are sick of.

                                          KorinaK 1 Reply Last reply Reply Quote 5
                                          • winsettW Offline
                                            winsett @ivo | Premium
                                            last edited by

                                            @ivo give your company’s ā€œgirlsā€ kudos on being part of such a great, globally-beneficial app. I’m a Canadian forester in British Columbia that uses the app daily across multiple regions to plan my various transportation modes (boat, helicopter, float plane, etc.) at all elevations and altitudes.

                                            The graphical display is excellent for communicating plans and projections via imagery screenshots.

                                            Thanks to the whole team, regardless of gender! Ignore the social Justice warriors who always look to wave their flags in hopes of feeling validated on this amazing planet! šŸ¤¦šŸ»ā€ā™‚ļøšŸ˜‚šŸ‡ØšŸ‡¦

                                            1 Reply Last reply Reply Quote 7
                                            • First post
                                              Last post
                                            Windy Community  |  Powered by excellent NodeBB
                                            Terms of Use     Privacy Policy     Windy.com