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    Premium subscribers will get premium support

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    • ivoI
      ivo Administrator
      last edited by

      Which banner? There are no banners in our app?

      R 1 Reply Last reply Reply Quote 0
      • inAjetI
        inAjet | Premium
        last edited by inAjet

        I think he means the one we just clicked on to read this post. I agree - once read it should go away.

        1 Reply Last reply Reply Quote 5
        • foehnArtF
          foehnArt
          last edited by

          Thank you! That's great news. I'm looking forward to learning why "San Jose" California (USA) is spelled "sean hou zei" everywhere in the appšŸ™‚

          1 Reply Last reply Reply Quote 0
          • T
            triggernometry
            last edited by

            You only employ girls on your support team?

            auweatherwatcherA emilyyyZzzE winsettW TZT 4 Replies Last reply Reply Quote 8
            • auweatherwatcherA
              auweatherwatcher @triggernometry | Premium
              last edited by

              @triggernometry agree, this is kind of an awkward expression, maybe replace it with:

              "Our support team members are ready to help during office hours 0900-1700 CET Mon-Fri*

              1 Reply Last reply Reply Quote 4
              • K
                kgcoten
                last edited by

                Love app, give me premium subscribers plz. Thankyou so much.

                1 Reply Last reply Reply Quote 0
                • MattMc750M
                  MattMc750
                  last edited by

                  It does not bother me at all that your support staff may or may not only be female, nor does it matter to me if you call them girls. Seems to me like an endearing, humanizing thing to say. But I would like to get weather related push notifications to my phone, which I currently do not get.

                  1 Reply Last reply Reply Quote 3
                  • emilyyyZzzE
                    emilyyyZzz @triggernometry | Premium
                    last edited by

                    @triggernometry I agree- weird choice of words, distracting even if unintentional.

                    1 Reply Last reply Reply Quote 1
                    • alphafloor330A
                      alphafloor330
                      last edited by

                      Great app! Kudos from the Philippines!

                      1 Reply Last reply Reply Quote 0
                      • ivoI
                        ivo Administrator
                        last edited by

                        Actually our support team consists of nice girls for now (Pera & Korina).

                        We are honest company.

                        winsettW 1 Reply Last reply Reply Quote 7
                        • R
                          rhess @ivo | Premium
                          last edited by

                          You know, the banner emblazoned across the top when you first enter the app that says ā€œPremium Subscribers Will Get Premium Technical Support.ā€ Many of us, including me, are already premium subscribers and one reason is so we won’t get hit with ads. It’s covering part of the map. Take it off please.

                          KorinaK 1 Reply Last reply Reply Quote 4
                          • KorinaK
                            Korina @rhess
                            last edited by

                            @rhess Hello, thank you for your feedback. This article is only to inform our Premium users about this new approach. it will not be on homepage permanently. Furthermore, articles disappear if you tap or move the map.

                            Korina

                            inAjetI 1 Reply Last reply Reply Quote 4
                            • A
                              Ahmed A.AS Banned
                              last edited by

                              You suppose that money can make intelligence, what a strange thinking! What about other users who is not premium users who have ideas to share with you? Will their ideas become a second class ideas? What about other users who support the app in other ways like translating and recommending the app to others who may pay for your app in the future?

                              This new post it is only represents a declaration of a new era of discrimination.

                              KorinaK timoteiiT 2 Replies Last reply Reply Quote 0
                              • inAjetI
                                inAjet @Korina | Premium
                                last edited by

                                @Korina I agree, the banner needs to go. It’s fine if it’s there initially, but should disappear as soon as the article is read.

                                1 Reply Last reply Reply Quote 2
                                • dmlhD
                                  dmlh
                                  last edited by

                                  Yes, get rid of the banner now!!!! I don’t need to be told about this new ā€œfeatureā€ every time I open up the app. It’s annoying.

                                  KorinaK 1 Reply Last reply Reply Quote 4
                                  • khs0317K
                                    khs0317
                                    last edited by

                                    Be very good It's useful for hiking and fishing.

                                    1 Reply Last reply Reply Quote 1
                                    • aramferA
                                      aramfer | Premium
                                      last edited by aramfer

                                      Buenos dias, excelente producto, acabo de llegar a Premium y decir que estoy muy contento del producto. quisiera compoartir con ustedes una web publica que puede darles mas información en tiempo real de mi isla en la que vivo.

                                      Good morning, excellent product, I just arrived at Premium and said that I am very happy with the product. I would like to share with you a public website that can give you more information in real time about my island where I live.

                                      1 Reply Last reply Reply Quote 0
                                      • winsettW
                                        winsett @triggernometry | Premium
                                        last edited by

                                        @triggernometry I don’t ā€œagreeā€.

                                        If they have all ā€œgirlsā€ on their team, and all these women have identified as such, are fine with the language, and have likely participated in making this very announcement, you’re word-policing is just more unnecessary virtue signalling and attention-seeking SJW bs that most of us are sick of.

                                        KorinaK 1 Reply Last reply Reply Quote 5
                                        • winsettW
                                          winsett @ivo | Premium
                                          last edited by

                                          @ivo give your company’s ā€œgirlsā€ kudos on being part of such a great, globally-beneficial app. I’m a Canadian forester in British Columbia that uses the app daily across multiple regions to plan my various transportation modes (boat, helicopter, float plane, etc.) at all elevations and altitudes.

                                          The graphical display is excellent for communicating plans and projections via imagery screenshots.

                                          Thanks to the whole team, regardless of gender! Ignore the social Justice warriors who always look to wave their flags in hopes of feeling validated on this amazing planet! šŸ¤¦šŸ»ā€ā™‚ļøšŸ˜‚šŸ‡ØšŸ‡¦

                                          1 Reply Last reply Reply Quote 7
                                          • KorinaK
                                            Korina @Ahmed A.AS
                                            last edited by Korina

                                            @Ahmed-A-AS Hello, ideas from all our users are valuable, Windy community will always be a place where to share your suggestion and ideas. And at the same time, we do think that Premium users should also get Premium support, which is only fair. I fail to see the discrimination aspects in it. :)

                                            Korina

                                            1 Reply Last reply Reply Quote 4
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