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    • auweatherwatcher
      auweatherwatcher @triggernometry | Premium last edited by

      @triggernometry agree, this is kind of an awkward expression, maybe replace it with:

      "Our support team members are ready to help during office hours 0900-1700 CET Mon-Fri*

      1 Reply Last reply Reply Quote 4
      • K
        kgcoten last edited by

        Love app, give me premium subscribers plz. Thankyou so much.

        1 Reply Last reply Reply Quote 0
        • MattMc750
          MattMc750 last edited by

          It does not bother me at all that your support staff may or may not only be female, nor does it matter to me if you call them girls. Seems to me like an endearing, humanizing thing to say. But I would like to get weather related push notifications to my phone, which I currently do not get.

          1 Reply Last reply Reply Quote 3
          • emilyyyZzz
            emilyyyZzz @triggernometry | Premium last edited by

            @triggernometry I agree- weird choice of words, distracting even if unintentional.

            1 Reply Last reply Reply Quote 1
            • alphafloor330
              alphafloor330 last edited by

              Great app! Kudos from the Philippines!

              1 Reply Last reply Reply Quote 0
              • ivo
                ivo Administrator last edited by

                Actually our support team consists of nice girls for now (Pera & Korina).

                We are honest company.

                winsett 1 Reply Last reply Reply Quote 7
                • R
                  rhess @ivo | Premium last edited by

                  You know, the banner emblazoned across the top when you first enter the app that says “Premium Subscribers Will Get Premium Technical Support.” Many of us, including me, are already premium subscribers and one reason is so we won’t get hit with ads. It’s covering part of the map. Take it off please.

                  Korina 1 Reply Last reply Reply Quote 4
                  • Korina
                    Korina Administrator @rhess last edited by

                    @rhess Hello, thank you for your feedback. This article is only to inform our Premium users about this new approach. it will not be on homepage permanently. Furthermore, articles disappear if you tap or move the map.

                    Korina

                    inAjet 1 Reply Last reply Reply Quote 4
                    • A
                      Ahmed A.AS last edited by

                      You suppose that money can make intelligence, what a strange thinking! What about other users who is not premium users who have ideas to share with you? Will their ideas become a second class ideas? What about other users who support the app in other ways like translating and recommending the app to others who may pay for your app in the future?

                      This new post it is only represents a declaration of a new era of discrimination.

                      AAA

                      Korina timoteii 2 Replies Last reply Reply Quote 0
                      • inAjet
                        inAjet @Korina | Premium last edited by

                        @Korina I agree, the banner needs to go. It’s fine if it’s there initially, but should disappear as soon as the article is read.

                        1 Reply Last reply Reply Quote 2
                        • dmlh
                          dmlh last edited by

                          Yes, get rid of the banner now!!!! I don’t need to be told about this new “feature” every time I open up the app. It’s annoying.

                          Korina 1 Reply Last reply Reply Quote 4
                          • khs0317
                            khs0317 last edited by

                            Be very good It's useful for hiking and fishing.

                            1 Reply Last reply Reply Quote 1
                            • aramfer
                              aramfer | Premium last edited by aramfer

                              Buenos dias, excelente producto, acabo de llegar a Premium y decir que estoy muy contento del producto. quisiera compoartir con ustedes una web publica que puede darles mas información en tiempo real de mi isla en la que vivo.

                              Good morning, excellent product, I just arrived at Premium and said that I am very happy with the product. I would like to share with you a public website that can give you more information in real time about my island where I live.

                              1 Reply Last reply Reply Quote 0
                              • winsett
                                winsett @triggernometry | Premium last edited by

                                @triggernometry I don’t “agree”.

                                If they have all “girls” on their team, and all these women have identified as such, are fine with the language, and have likely participated in making this very announcement, you’re word-policing is just more unnecessary virtue signalling and attention-seeking SJW bs that most of us are sick of.

                                Korina 1 Reply Last reply Reply Quote 5
                                • winsett
                                  winsett @ivo | Premium last edited by

                                  @ivo give your company’s “girls” kudos on being part of such a great, globally-beneficial app. I’m a Canadian forester in British Columbia that uses the app daily across multiple regions to plan my various transportation modes (boat, helicopter, float plane, etc.) at all elevations and altitudes.

                                  The graphical display is excellent for communicating plans and projections via imagery screenshots.

                                  Thanks to the whole team, regardless of gender! Ignore the social Justice warriors who always look to wave their flags in hopes of feeling validated on this amazing planet! 🤦🏻‍♂️😂🇨🇦

                                  1 Reply Last reply Reply Quote 7
                                  • Korina
                                    Korina Administrator @Ahmed A.AS last edited by Korina

                                    @Ahmed-A-AS Hello, ideas from all our users are valuable, Windy community will always be a place where to share your suggestion and ideas. And at the same time, we do think that Premium users should also get Premium support, which is only fair. I fail to see the discrimination aspects in it. :)

                                    Korina

                                    1 Reply Last reply Reply Quote 4
                                    • Korina
                                      Korina Administrator @winsett last edited by

                                      @winsett @auweatherwatcher Hi, yes, we are a team of 2 girls, so the expression in this article is used accurately. :)

                                      Korina

                                      1 Reply Last reply Reply Quote 5
                                      • Korina
                                        Korina Administrator @dmlh last edited by

                                        @dmlh Hi, as mentioned above, the article won't be there permanently.

                                        Korina

                                        dmlh 2 Replies Last reply Reply Quote 0
                                        • S
                                          sefarfan | Premium last edited by

                                          "Girls?" Do you have boys on your team? I love your site but not your attitude. I am not sure I want to give you my money. A girl

                                          Korina 1 Reply Last reply Reply Quote 0
                                          • Korina
                                            Korina Administrator @sefarfan last edited by

                                            @sefarfan Yes, our team consists of women and men. What is wrong with "girl" expression?

                                            Korina

                                            1 Reply Last reply Reply Quote 4
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