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    Premium subscribers will get premium support

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    • MattMc750M
      MattMc750
      last edited by

      It does not bother me at all that your support staff may or may not only be female, nor does it matter to me if you call them girls. Seems to me like an endearing, humanizing thing to say. But I would like to get weather related push notifications to my phone, which I currently do not get.

      1 Reply Last reply Reply Quote 3
      • emilyyyZzzE
        emilyyyZzz @triggernometry | Premium
        last edited by

        @triggernometry I agree- weird choice of words, distracting even if unintentional.

        1 Reply Last reply Reply Quote 1
        • alphafloor330A
          alphafloor330
          last edited by

          Great app! Kudos from the Philippines!

          1 Reply Last reply Reply Quote 0
          • ivoI
            ivo Administrator
            last edited by

            Actually our support team consists of nice girls for now (Pera & Korina).

            We are honest company.

            winsettW 1 Reply Last reply Reply Quote 7
            • R
              rhess @ivo | Premium
              last edited by

              You know, the banner emblazoned across the top when you first enter the app that says “Premium Subscribers Will Get Premium Technical Support.” Many of us, including me, are already premium subscribers and one reason is so we won’t get hit with ads. It’s covering part of the map. Take it off please.

              KorinaK 1 Reply Last reply Reply Quote 4
              • KorinaK
                Korina @rhess
                last edited by

                @rhess Hello, thank you for your feedback. This article is only to inform our Premium users about this new approach. it will not be on homepage permanently. Furthermore, articles disappear if you tap or move the map.

                Korina

                inAjetI 1 Reply Last reply Reply Quote 4
                • A
                  Ahmed A.AS Banned
                  last edited by

                  You suppose that money can make intelligence, what a strange thinking! What about other users who is not premium users who have ideas to share with you? Will their ideas become a second class ideas? What about other users who support the app in other ways like translating and recommending the app to others who may pay for your app in the future?

                  This new post it is only represents a declaration of a new era of discrimination.

                  KorinaK timoteiiT 2 Replies Last reply Reply Quote 0
                  • inAjetI
                    inAjet @Korina | Premium
                    last edited by

                    @Korina I agree, the banner needs to go. It’s fine if it’s there initially, but should disappear as soon as the article is read.

                    1 Reply Last reply Reply Quote 2
                    • dmlhD
                      dmlh
                      last edited by

                      Yes, get rid of the banner now!!!! I don’t need to be told about this new “feature” every time I open up the app. It’s annoying.

                      KorinaK 1 Reply Last reply Reply Quote 4
                      • khs0317K
                        khs0317
                        last edited by

                        Be very good It's useful for hiking and fishing.

                        1 Reply Last reply Reply Quote 1
                        • aramferA
                          aramfer | Premium
                          last edited by aramfer

                          Buenos dias, excelente producto, acabo de llegar a Premium y decir que estoy muy contento del producto. quisiera compoartir con ustedes una web publica que puede darles mas información en tiempo real de mi isla en la que vivo.

                          Good morning, excellent product, I just arrived at Premium and said that I am very happy with the product. I would like to share with you a public website that can give you more information in real time about my island where I live.

                          1 Reply Last reply Reply Quote 0
                          • winsettW
                            winsett @triggernometry | Premium
                            last edited by

                            @triggernometry I don’t “agree”.

                            If they have all “girls” on their team, and all these women have identified as such, are fine with the language, and have likely participated in making this very announcement, you’re word-policing is just more unnecessary virtue signalling and attention-seeking SJW bs that most of us are sick of.

                            KorinaK 1 Reply Last reply Reply Quote 5
                            • winsettW
                              winsett @ivo | Premium
                              last edited by

                              @ivo give your company’s “girls” kudos on being part of such a great, globally-beneficial app. I’m a Canadian forester in British Columbia that uses the app daily across multiple regions to plan my various transportation modes (boat, helicopter, float plane, etc.) at all elevations and altitudes.

                              The graphical display is excellent for communicating plans and projections via imagery screenshots.

                              Thanks to the whole team, regardless of gender! Ignore the social Justice warriors who always look to wave their flags in hopes of feeling validated on this amazing planet! 🤦🏻‍♂️😂🇨🇦

                              1 Reply Last reply Reply Quote 7
                              • KorinaK
                                Korina @Ahmed A.AS
                                last edited by Korina

                                @Ahmed-A-AS Hello, ideas from all our users are valuable, Windy community will always be a place where to share your suggestion and ideas. And at the same time, we do think that Premium users should also get Premium support, which is only fair. I fail to see the discrimination aspects in it. :)

                                Korina

                                1 Reply Last reply Reply Quote 4
                                • KorinaK
                                  Korina @winsett
                                  last edited by

                                  @winsett @auweatherwatcher Hi, yes, we are a team of 2 girls, so the expression in this article is used accurately. :)

                                  Korina

                                  1 Reply Last reply Reply Quote 5
                                  • KorinaK
                                    Korina @dmlh
                                    last edited by

                                    @dmlh Hi, as mentioned above, the article won't be there permanently.

                                    Korina

                                    dmlhD 2 Replies Last reply Reply Quote 0
                                    • S
                                      sefarfan | Premium
                                      last edited by

                                      "Girls?" Do you have boys on your team? I love your site but not your attitude. I am not sure I want to give you my money. A girl

                                      KorinaK 1 Reply Last reply Reply Quote 0
                                      • KorinaK
                                        Korina @sefarfan
                                        last edited by

                                        @sefarfan Yes, our team consists of women and men. What is wrong with "girl" expression?

                                        Korina

                                        1 Reply Last reply Reply Quote 4
                                        • TZT
                                          TZ Administrator @triggernometry
                                          last edited by

                                          @triggernometry @auweatherwatcher @emilyyyZzz They are girls and we call them so. We use such naming in common language. We do not have anonymous helpdesk, but we have Kori and Petra ...and unlike Alexa or Siri, they are real ;-)

                                          1 Reply Last reply Reply Quote 10
                                          • V
                                            vasn
                                            last edited by

                                            Love it super

                                            1 Reply Last reply Reply Quote 0
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