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    • dmlh
      dmlh @Korina last edited by

      @Korina sorry, not good enough. It should disappear immediately the first time it has been seen/clicked on. It’s big, ugly and an eyesore each time I open the app that I have paid good money for.
      Are you actually instead just testing out the banner for when you introduce advertising for free users in 2021 - don’t test it on me.

      Korina 1 Reply Last reply Reply Quote 1
      • sk-skuba
        sk-skuba last edited by

        Thank You !!

        1 Reply Last reply Reply Quote 0
        • Korina
          Korina Administrator @dmlh last edited by

          @dmlh Hi, it is just an article, it is not ad or it is not intended to be "testing ads on users". :)

          Korina

          1 Reply Last reply Reply Quote 0
          • R
            rewi1023 @ivo | Premium last edited by

            @ivo great. But please tell me how I can get of the annoying announcement about premium support. It's like having a permanent advertisement plastered over my paid app.

            1 Reply Last reply Reply Quote 0
            • S
              Sepp 2 | Premium last edited by

              Super von euch das ihr das macht. Vielen Dank

              1 Reply Last reply Reply Quote 1
              • petra.pik
                petra.pik last edited by

                @rewi1023, the article will disappear once you tap on anything or move the map. After a few days, it will be taken down permanently.

                Petra

                R 1 Reply Last reply Reply Quote 0
                • xfcstormchaser
                  xfcstormchaser last edited by

                  Hello im russian storm chaser kid my name is Maxim masheev

                  1 Reply Last reply Reply Quote 0
                  • R
                    rewi1023 @petra.pik | Premium last edited by

                    @petra-pik Thanks. Yes, today all my devices were clear of the notification but I did need to delete the app's cache a few times. Thankfully its now clear.

                    1 Reply Last reply Reply Quote 0
                    • Korina
                      Korina Administrator last edited by

                      @Nweatherman Hi, thank you for suggestion, we will consider it.

                      Korina

                      1 Reply Last reply Reply Quote 0
                      • cristobal1972
                        cristobal1972 last edited by

                        Hola , no me ubica bien cuando le doy al localizador , google si que me marca bien la posicion. Alguna solucion gracias.

                        idefix37 1 Reply Last reply Reply Quote 0
                        • idefix37
                          idefix37 Sailor Moderator @cristobal1972 last edited by idefix37

                          @cristobal1972

                          If GPS or IP don’t give you a correct position, you can choose your location by yourself:
                          https://community.windy.com/topic/8915/wrong-home-location?_=1607759917552

                          cristobal1972 2 Replies Last reply Reply Quote 1
                          • cristobal1972
                            cristobal1972 @idefix37 last edited by

                            @idefix37 muchas gracias

                            cristobal1972 1 Reply Last reply Reply Quote 0
                            • cristobal1972
                              cristobal1972 @cristobal1972 last edited by

                              @cristobal1972 Pero creo que el punto azul lo marca la IP de la compañia que esta en ese pueblo, yo estoy en otro diferente, ya marque favoritos pero sigue saliendo el punto azul en donde esta la empresa de mi router.Gracias de todas formas.

                              idefix37 1 Reply Last reply Reply Quote 0
                              • idefix37
                                idefix37 Sailor Moderator @cristobal1972 last edited by idefix37

                                @cristobal1972
                                Yes I agree, the blue dot position cannot be changed.
                                If you have set your location as favorite, you can show it on the map.

                                Capture d’écran 2020-12-12 à 09.59.09.png

                                But not with the Radar layer which shows only the blue dot. I don't know why...

                                1 Reply Last reply Reply Quote 0
                                • cristobal1972
                                  cristobal1972 @idefix37 last edited by

                                  @idefix37

                                  De una casa a la otra hay unos 2 cm de distancia.,google earth y maps me ubican bien, el problema es que pongo mi casa como favorita, voy a ajustes/capa y ubicacion start- up pongo mi favorita y se va a casa del vecino , o sea que no ubica bien , y he pagado para que este bien el programa. Si no se soluciona me gustaria que me devolvieran el dinero gracias.

                                  idefix37 1 Reply Last reply Reply Quote 0
                                  • idefix37
                                    idefix37 Sailor Moderator @cristobal1972 last edited by

                                    @cristobal1972
                                    I understand that you are disappointed if you use Windy to find where is your house.
                                    Windy is a weather app, which shows weather models with several kilometers resolution. So for weather prediction it’s not an issue if a location is not very precise. But I agree there are better navigation apps than a weather app.

                                    1 Reply Last reply Reply Quote 0
                                    • B
                                      Blistersegeln | Premium last edited by

                                      How to get in use of the Premium service I just payed for? I received the invoice including invoice number but no usefull answer until now under the given sevice e-mail adress, no idea how to reach this functionality you show on your webside:

                                      "pplying gifted code

                                      Activation of the gifted Windy Premium code is as follows:

                                      Login to your account or create one here
                                      
                                      Go to Subscriptions and click on "Restore purchases"
                                      
                                      Then insert the gifted code (WINDYxxxxxx-xxxx-xxxxx) and you are all set! Windy Premium will be assigned to your account."
                                      

                                      So what can I do.

                                      Regards

                                      Johannes

                                      1 Reply Last reply Reply Quote 0
                                      • B
                                        Boris 1s last edited by

                                        Как отменить подписку ивернуть деньги? Подписку оформил ош бочно.

                                        petra.pik 1 Reply Last reply Reply Quote 0
                                        • petra.pik
                                          petra.pik @Boris 1s last edited by

                                          Hell @boris-1s, we are sorry to hear you want to unsubscribe from Windy Premium. May I ask what features didn’t work for you?

                                          To cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms:

                                          App Store – https://support.apple.com/en-us/HT202039
                                          Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

                                          If you are subscribed via desktop, type in the email address you used for a subscription here. You will then receive an email with a link leading to accounts management. – https://windy.onfastspring.com/account.

                                          Petra

                                          1 Reply Last reply Reply Quote 0
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