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    • cristobal1972
      cristobal1972 last edited by

      Hola , no me ubica bien cuando le doy al localizador , google si que me marca bien la posicion. Alguna solucion gracias.

      idefix37 1 Reply Last reply Reply Quote 0
      • idefix37
        idefix37 Sailor Moderator @cristobal1972 last edited by idefix37

        @cristobal1972

        If GPS or IP don’t give you a correct position, you can choose your location by yourself:
        https://community.windy.com/topic/8915/wrong-home-location?_=1607759917552

        cristobal1972 2 Replies Last reply Reply Quote 1
        • cristobal1972
          cristobal1972 @idefix37 last edited by

          @idefix37 muchas gracias

          cristobal1972 1 Reply Last reply Reply Quote 0
          • cristobal1972
            cristobal1972 @cristobal1972 last edited by

            @cristobal1972 Pero creo que el punto azul lo marca la IP de la compañia que esta en ese pueblo, yo estoy en otro diferente, ya marque favoritos pero sigue saliendo el punto azul en donde esta la empresa de mi router.Gracias de todas formas.

            idefix37 1 Reply Last reply Reply Quote 0
            • idefix37
              idefix37 Sailor Moderator @cristobal1972 last edited by idefix37

              @cristobal1972
              Yes I agree, the blue dot position cannot be changed.
              If you have set your location as favorite, you can show it on the map.

              Capture d’écran 2020-12-12 à 09.59.09.png

              But not with the Radar layer which shows only the blue dot. I don't know why...

              1 Reply Last reply Reply Quote 0
              • cristobal1972
                cristobal1972 @idefix37 last edited by

                @idefix37

                De una casa a la otra hay unos 2 cm de distancia.,google earth y maps me ubican bien, el problema es que pongo mi casa como favorita, voy a ajustes/capa y ubicacion start- up pongo mi favorita y se va a casa del vecino , o sea que no ubica bien , y he pagado para que este bien el programa. Si no se soluciona me gustaria que me devolvieran el dinero gracias.

                idefix37 1 Reply Last reply Reply Quote 0
                • idefix37
                  idefix37 Sailor Moderator @cristobal1972 last edited by

                  @cristobal1972
                  I understand that you are disappointed if you use Windy to find where is your house.
                  Windy is a weather app, which shows weather models with several kilometers resolution. So for weather prediction it’s not an issue if a location is not very precise. But I agree there are better navigation apps than a weather app.

                  1 Reply Last reply Reply Quote 0
                  • B
                    Blistersegeln | Premium last edited by

                    How to get in use of the Premium service I just payed for? I received the invoice including invoice number but no usefull answer until now under the given sevice e-mail adress, no idea how to reach this functionality you show on your webside:

                    "pplying gifted code

                    Activation of the gifted Windy Premium code is as follows:

                    Login to your account or create one here
                    
                    Go to Subscriptions and click on "Restore purchases"
                    
                    Then insert the gifted code (WINDYxxxxxx-xxxx-xxxxx) and you are all set! Windy Premium will be assigned to your account."
                    

                    So what can I do.

                    Regards

                    Johannes

                    1 Reply Last reply Reply Quote 0
                    • B
                      Boris 1s last edited by

                      Как отменить подписку ивернуть деньги? Подписку оформил ош бочно.

                      petra.pik 1 Reply Last reply Reply Quote 0
                      • petra.pik
                        petra.pik @Boris 1s last edited by

                        Hell @boris-1s, we are sorry to hear you want to unsubscribe from Windy Premium. May I ask what features didn’t work for you?

                        To cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms:

                        App Store – https://support.apple.com/en-us/HT202039
                        Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

                        If you are subscribed via desktop, type in the email address you used for a subscription here. You will then receive an email with a link leading to accounts management. – https://windy.onfastspring.com/account.

                        Petra

                        1 Reply Last reply Reply Quote 0
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