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    • F
      FALCON HEAVY | Premium last edited by

      I am not ever been able to receive emails or push notifications for anything. I have perimeters set so they should update and a verified email. Is anyone else having this issue and could help? thank you!

      idefix37 1 Reply Last reply Reply Quote 1
      • idefix37
        idefix37 Sailor Moderator @FALCON HEAVY last edited by idefix37

        @FALCON-HEAVY
        Push notifications are concerning Alerts. Have you set an alert for a location for Wind, Rain, Temperature... ? If not, you have no reason to receive notifications.

        1 Reply Last reply Reply Quote 0
        • I
          imamjunior92 | Premium last edited by imamjunior92

          I make alerts for two locations regarding Rain , temperature and wind ;however , I do not receive any notification neither on email nor application

          1 Reply Last reply Reply Quote 1
          • idefix37
            idefix37 Sailor Moderator last edited by

            Have you saved these alerts? They should clearly appear in your favorites list and on the map when you select them in the bottom right corner. Have the weather conditions already reached the alert levels you set?

            I 1 Reply Last reply Reply Quote 0
            • I
              imamjunior92 @idefix37 | Premium last edited by

              @idefix37 thanks for your reply. Yes it reached the level of weather I set and I receive no alert. Only once a time,I receive an alert on the second
              half of October

              1 Reply Last reply Reply Quote 0
              • jmh2002
                jmh2002 Moderator Mariners - Seafarers Sailor last edited by jmh2002

                Also regarding push notifications from the Windy app, the app needs to be allowed to run in the background to be able to push the notifications.

                Unfortunately many Android phone manufacturers have a very aggressive policy of killing apps in the background to improve the phone's battery life. It's a major problem for many different app developers.

                Please see the following link for more information:

                https://dontkillmyapp.com/problem
                https://dontkillmyapp.com/

                WINDY is everywhere :)

                1 Reply Last reply Reply Quote 1
                • F
                  FALCON HEAVY | Premium last edited by

                  Yes, I allow the app to always run in the backeground. I have alerts set for wind, rain and snow because I want to receive alets for all of these. I have tried email alerts and I have tried push notifications. I even checked spam in email to see if I missed them. I have never received any alerts in email or push

                  Korina 1 Reply Last reply Reply Quote 0
                  • Korina
                    Korina Administrator @FALCON HEAVY last edited by

                    @FALCON-HEAVY @imamjunior92 Hello, in order to receive alerts, all conditions in alert have to be met. So I would advise you to make separate alerts for each condition.

                    Korina

                    dmlh 1 Reply Last reply Reply Quote 0
                    • F
                      FALCON HEAVY | Premium last edited by

                      I have set a separate condition for snow, rain and wind for one location and set the perameters for alert to trigger, and still no notification. I am missing something and I am confused an what that is 😕

                      Korina 1 Reply Last reply Reply Quote 0
                      • dmlh
                        dmlh @Korina last edited by

                        @Korina I am unable on iOS to make separate alerts for a location. Each alert I make, even with a different name, overwrites the previous alert. So I can only have one alert for a location.

                        idefix37 Korina 2 Replies Last reply Reply Quote 1
                        • idefix37
                          idefix37 Sailor Moderator @dmlh last edited by idefix37

                          @dmlh

                          https://community.windy.com/topic/13159/notifications/14?_=1605857231673
                          This example have been done with iOS.

                          1 Reply Last reply Reply Quote 0
                          • Korina
                            Korina Administrator @dmlh last edited by

                            @dmlh Hello, you cannot create multiple alerts if you directly click on the name of the city, but you can always create multiple alerts in the same area, which is the same -

                            Screenshot 2020-11-20 at 11.56.16.png

                            Korina

                            dmlh 1 Reply Last reply Reply Quote 2
                            • Korina
                              Korina Administrator @FALCON HEAVY last edited by

                              @FALCON-HEAVY Hi, please share a screenshot with the alert conditions.

                              Korina

                              1 Reply Last reply Reply Quote 0
                              • dmlh
                                dmlh @Korina last edited by

                                @Korina cool, thanks. Not quite as neat as just using the same location, but it works so that’s fine.

                                1 Reply Last reply Reply Quote 0
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