• | Premium

    Hello,

    I am trying to cancel my premium, pay monthly, subscription. My iPhone 6 does not have a 'subscriptions section' where I can cancel it. Apple advised me to contact Windy to cancel.
    The Fastspring link that I found on this forum doesn't work either. I type in my email address but it won't send me a link.
    Please can you advise?

    Many thanks


  • Hello @Laurensdb, we are sorry to hear you are canceling your subscription. May I ask what features didn't work for you?

    Here is a link with a manual on how to cancel a subscription made via App Store – https://support.apple.com/en-us/HT202039.
    You are subscribed there so the canceling process can't be followed on FastSpring.

    I am not able to cancel it for you since we have no control over the App Store.

  • | Premium

    Great, thank you. That's worked. I simply don't use it currently.

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