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Hi, I purchased premium, but cannot access it on any of my devices. When I click annual subscription again it says 'already purchased'. I bought it via iOS, did not receive a restore code. HELP!
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@roelofs, thank you for your support!
To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.Premium should be available to you once you tap on 'Restore purchase'. If not, let us know if you are getting any error message.
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Thx, it works!
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Danke fßr die nßtzlichen Informationen! Ich habe lange darßber nachgedacht, mir eine Prämie zu nehmen!
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Hi, not related to gifting, but I can't find the answer anywhere else. Is it possible to subscribe to the premium service as a monthly cost rather than a yearly amount? Most sites allow this option i.e. some people can't afford a yearly charge and are unsure if they want to subscribe for a year. I know it would be a higher amount but just can't see the answer. Great site btw - I just want to try it out for a few months this way before I commit to a years payment really!
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Hi @tropical1979, the monthly subscription is no longer available. Maybe if we gather enough feedbacks we will consider putting it back.
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awwww thats a shame, id happily pay more to try it out for a month or 2 before i commited, but im reluctant to pay a bulk sum in case its not for me
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I too found this confusing.
Suggest you call them âOne Time Purchaseâ and âRenewing Subscriptionâ, because the phrase âbuy for one yearâ implies repeating cost.Another suggestion: the main reason for upgrading for me is getting rid of advertisements. It would be nice to have a lower price to get rid of the ads, only. Just call it âRemove Adsâ. Perhaps people like me would pay $20 but not $30.
Also, the differences in density, quality, and speed should be better explained. Examples:
In Density, whatâs the difference between standard and high resolution? Resolution in terms of data quality, or resolution in time?
In Quality, whatâs the difference between standard data and precise data? How much more precision?
In Speed, can you quantify the improvement? In low network loading conditions, wouldnât any difference be negligible?
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@korina
I -am- referring to your iOS app.
I know it is not currently showing ads - thank you, but when I look at the upgrade to Premium page which compares Free vs Premium table, under Free, Privacy, it says âTargeted advertisement from 2021â. -
@flysnj Hi, to answer your question:
Density - normally forecast is displayed in 3 hour intervals, but in Premium you will get forecast in 1hr steps, which is much more precise.
Quality - in free version, ECMWF is only updated 2 times a day (every 12 hours), in Premium this intervals lowers to 4 times a day (every 6 hours).
Speed - we offer faster delivery of our data.
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Why didn't I get your email
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@gaoqiangzhang Hello, where did you please subscribe to Windy Premium, on desktop or in the app?
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Hello!
We are evaluating the purchase of windy premium and I wanted to know a little more and I have some questions:Is it possible to access satellite data from goes with a longer period of time?
Can we access surface observations of variables such as precipitation?
If windy is used in a company, how many people can log in with the premium account at the same time?
Can we access a trial period to see how windi premium works?Best regards
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@korina said in How to gift Windy Premium đ:
@gaoqiangzhang Hello, where did you please subscribe to Windy Premium, on desktop or in the app?
I subscribed to the website version, and Alipay paid 193 yuan.
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@gaoqiangzhang Hello, I have contacted FastSpring support and put you into copy. I will let you know once they reply me.
Korina
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@juanbada Hello, the complete information can be found here - https://www.windy.com/subscription?50.080,14.505,5
One Premium license can be assigned to only 1 account and is intended to be used by one user. At the moment, we do not offer trial for Windy Premium. Furthermore, a longer satellite archive is not offered via Windy Premium. One of the main Premium features is 1-hour forecast, which allows you to view detailed forecasts in shorter time steps. -
@korina Hello, I was informed by FastSpring that your payment was accepted. Please find the reply in your mailbox. To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
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@korina said in How to gift Windy Premium đ:
Hello, I have contacted FastSpring support and put you into copy. I will let you know once they reply me.
Email confirmation has been received, thank you
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Please reply for me. I have to device, Samsaung and ipad. If I get premium, can I use one account for this two devices.
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