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    Webcam, Map Zooms in and out when selecting Cam

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    • D
      dmdr
      last edited by

      How do you stop the map from zooming in and out when selecting a camera?

      1 Reply Last reply Reply Quote 2
      • petra.pikP
        petra.pik
        last edited by

        Hi @dmdr, webcams zoom in automatically when you select one, it is not possible to customize it. However, thank you for your feedback, we will consider it.

        Petra

        1 Reply Last reply Reply Quote 1
        • D
          dmdr
          last edited by

          Hi,Petra,
          If I zoom into the map and click on a webcam, It zooms out.
          This has only just started happening.

          1 Reply Last reply Reply Quote 0
          • petra.pikP
            petra.pik
            last edited by

            @dmdr, would you upload a screen recording? When I check webcams, it doesn't zoom out for me. Not in the application nor in a desktop version.

            Petra

            1 Reply Last reply Reply Quote 0
            • D
              dmdr
              last edited by

              It won't let me attache the screen recording, Do you have an email?

              idefix37I petra.pikP 2 Replies Last reply Reply Quote 0
              • idefix37I
                idefix37 Sailor Moderator @dmdr
                last edited by

                @dmdr EB1A254E-9ADC-45E1-A4B1-6747499F45B7.jpeg

                1 Reply Last reply Reply Quote 0
                • D
                  dmdr
                  last edited by

                  You requested a screen recording and not an image.

                  1 Reply Last reply Reply Quote 0
                  • D
                    dmdr
                    last edited by

                    Also it won't let me attach a screen shot anyway.

                    1 Reply Last reply Reply Quote 0
                    • petra.pikP
                      petra.pik @dmdr
                      last edited by

                      @dmdr You can send it to us to support@windy.com

                      Petra

                      KorinaK 1 Reply Last reply Reply Quote 0
                      • M
                        macro8
                        last edited by

                        Hi,

                        I also have the same problem on both Firefox and Chromium (see below). Mobile App is not affected.
                        I just sent a screen capture to support@windy.com. It seems like I lack the permission to upload files here.

                        Thanks! Tobias

                        Chromium Version 83.0.4103.116 (Developer Build) built on Debian 10.4, running on Debian 10.6 (64-bit)
                        Target: index.html
                        Version: 27.2.1
                        Built: 2020-11-26, 16:51
                        Your browser: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36
                        WebGL particles: running

                        Firefox 78.5.0esr
                        Target: index.html
                        Version: 27.2.1
                        Built: 2020-11-26, 16:51
                        Your browser: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0
                        WebGL particles: running

                        KorinaK 1 Reply Last reply Reply Quote 0
                        • KorinaK
                          Korina @petra.pik
                          last edited by petra.pik

                          @dmdr @macro8 Hello, could you please try to upload video on Giphy.com or Imgur.com, if you are unable to upload it here? We would appreciate more details in order to solve this.

                          Korina

                          1 Reply Last reply Reply Quote 1
                          • KorinaK
                            Korina @macro8
                            last edited by

                            @macro8 @dmdr @idefix37 Hello, thank you for your reports, I have informed our development team and we will look into this.

                            Korina

                            rjarantR 2 Replies Last reply Reply Quote 0
                            • rjarantR
                              rjarant @Korina | Premium
                              last edited by

                              @korina I am experiencing the same horrible behavior. I zoom-in to see the cameras in my area, then I click and it zooms out to the entire western US. This is super annoying and makes use of webcam feature nearly unusable. Any insight on when this will be fixed?

                              1 Reply Last reply Reply Quote 0
                              • rjarantR
                                rjarant @Korina | Premium
                                last edited by

                                @korina maybe I spoke too soon; I reloaded my session and now no zoom issues. I had to reload because weather radar was glitching

                                KorinaK 1 Reply Last reply Reply Quote 1
                                • KorinaK
                                  Korina @rjarant
                                  last edited by

                                  @rjarant Please let us know if you experience this again.

                                  Korina

                                  1 Reply Last reply Reply Quote 0
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