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    Widgets unresponsive

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    • L Offline
      lindaandjon Biker
      last edited by

      Android 10
      Huawei Mate 20 Pro
      All battery saving settings turned off for Windy.

      Since the last update my widgets load up once then are Completely unresponsive. If you tap them they do not load Windy, nor does the config or refresh keys work.

      These widgets have been removed and replaced multiple times with no change in behaviour.
      The app works fine. Cleared cache and data with no effect.

      Hope this helps

      Jon

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK Offline
        Korina @lindaandjon
        last edited by

        @lindaandjon Hi, did you please allow Windy to use your location while using? Furthermore, what is your app version?

        Korina

        H 1 Reply Last reply Reply Quote 0
        • H Offline
          h957 @Korina
          last edited by

          @korina , Hi, I have the same behavior with mine (version 27.3.1) on iPad. Location activated. iOS last version. No loading of the widget, but the apps works well...
          Thanks

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @h957
            last edited by

            @h957 Hello, did you try to reinstall the app if there is any difference?

            Korina

            H 1 Reply Last reply Reply Quote 0
            • H Offline
              h957 @Korina
              last edited by

              @korina
              Hello, thank you and sorry for the late reply (I did not received the notification).
              YES it works after removing the apps, reboot, reinstall.
              Thank you !

              1 Reply Last reply Reply Quote 1
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