Android app login issues...

[cbarbu]

Hello,

For some reason I'm unable to use my credentials on the Android App. They work just fine on the website but not on the Android app...

What am I doing wrong?

Thank you,
C.

[petra.pik]

Hello @cbarbu, I would recommend uninstall and install the app again. Then typing the login info manually, not using auto-fill, if you haven't done that already.

[alejandrosaura]

i have the same issue

[cbarbu]

@petra-pik

Hi there!

Yeah, that's what I did, but still no joy.
I was about to pay for premium... Boy, I'm glad I didn't!

C.

[petra.pik]

@cbarbu @alejandrosaura, we were updating the system so logging in wasn't possible during this period. Right now it should work. Please, would you try to log in now?

[cbarbu]

@petra-pik

Thank you for your efforts, but still no joy...
Cleared the cache, cleared the data, uninstalled and reinstalled the app, without success.

[habyeong]

@petra-pik Me neither. I cannot log-in in the app.

[petra.pik]

@habyeong it should be working. Are you able to log in now?

[cbarbu]

@petra-pik

Still not working for Android ...

[petra.pik]

@cbarbu, we are currently looking into this issue.

[cbarbu]

@petra-pik

Thank you.

[petra.pik]

@cbarbu @alejandrosaura, the issue is solved. You should be able to log in now.

[cbarbu]

@petra-pik

I confirm, the issue is solved.

Thank you.