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    Android app login issues...

    Bug Reports
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    • petra.pikP
      petra.pik @cbarbu
      last edited by

      Hello @cbarbu, I would recommend uninstall and install the app again. Then typing the login info manually, not using auto-fill, if you haven't done that already.

      Petra

      cbarbuC 1 Reply Last reply Reply Quote 0
      • A
        alejandrosaura
        last edited by

        i have the same issue

        1 Reply Last reply Reply Quote 0
        • cbarbuC
          cbarbu @petra.pik | Premium
          last edited by

          @petra-pik

          Hi there!

          Yeah, that's what I did, but still no joy.
          I was about to pay for premium... Boy, I'm glad I didn't!

          C.

          petra.pikP 1 Reply Last reply Reply Quote 0
          • petra.pikP
            petra.pik @cbarbu
            last edited by

            @cbarbu @alejandrosaura, we were updating the system so logging in wasn't possible during this period. Right now it should work. Please, would you try to log in now?

            Petra

            cbarbuC habyeongH 2 Replies Last reply Reply Quote 0
            • cbarbuC
              cbarbu @petra.pik | Premium
              last edited by

              @petra-pik

              Thank you for your efforts, but still no joy...
              Cleared the cache, cleared the data, uninstalled and reinstalled the app, without success.

              1 Reply Last reply Reply Quote 1
              • habyeongH
                habyeong @petra.pik
                last edited by

                @petra-pik Me neither. I cannot log-in in the app.

                petra.pikP 1 Reply Last reply Reply Quote 1
                • petra.pikP
                  petra.pik @habyeong
                  last edited by

                  @habyeong it should be working. Are you able to log in now?

                  Petra

                  cbarbuC 1 Reply Last reply Reply Quote 0
                  • cbarbuC
                    cbarbu @petra.pik | Premium
                    last edited by

                    @petra-pik

                    Still not working for Android ...

                    petra.pikP 1 Reply Last reply Reply Quote 0
                    • petra.pikP
                      petra.pik @cbarbu
                      last edited by

                      @cbarbu, we are currently looking into this issue.

                      Petra

                      cbarbuC 1 Reply Last reply Reply Quote 0
                      • cbarbuC
                        cbarbu @petra.pik | Premium
                        last edited by

                        @petra-pik

                        Thank you.

                        petra.pikP 1 Reply Last reply Reply Quote 0
                        • petra.pikP
                          petra.pik @cbarbu
                          last edited by

                          @cbarbu @alejandrosaura, the issue is solved. You should be able to log in now.

                          Petra

                          cbarbuC 1 Reply Last reply Reply Quote 0
                          • cbarbuC
                            cbarbu @petra.pik | Premium
                            last edited by

                            @petra-pik

                            I confirm, the issue is solved.

                            Thank you.

                            1 Reply Last reply Reply Quote 0
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