Cannot buy Windy premium
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I set up everything, email, name, surname, credit card and the website gives me error and tell me to contact the assistance; what should I do?
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Hello @kredroahm, thank you for considering subscribing to Windy Premium!
On which platform are you trying to subscribe – App Store/Google Play, deskop (FastSpring)?
What is the message error? -
@petra-pik Thanks for reply,
i am trying to buy from my Mac book on the website, the message is:
"Ci dispiace di non aver potuto accettare il tuo ordine. Apprezziamo il tuo interesse e vorremmo aiutarti a completare questo ordine. Per favore contattaci per assistenza."
Thanks -
@kredroahm, I will contact the platform we use for the payments. May I ask from which country you are trying to make the payment?
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@petra-pik Italy
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Hi @kredroahm, have you previously set the right country?
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@petra-pik thanks, I did it.
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@kredroahm, I am happy to hear that. Thank you for your support!
