Navigation

    Windy Community

    • Register
    • Login
    • Search
    • Unread
    • Categories
    • Groups
    • Go to windy.com

    Cannot buy Windy premium

    Windy Subscription
    2
    8
    215
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • K
      Kredroahm | Premium last edited by

      I set up everything, email, name, surname, credit card and the website gives me error and tell me to contact the assistance; what should I do?

      petra.pik 1 Reply Last reply Reply Quote 1
      • petra.pik
        petra.pik @Kredroahm last edited by

        Hello @kredroahm, thank you for considering subscribing to Windy Premium!

        On which platform are you trying to subscribe – App Store/Google Play, deskop (FastSpring)?
        What is the message error?

        K 1 Reply Last reply Reply Quote 0
        • K
          Kredroahm @petra.pik | Premium last edited by

          @petra-pik Thanks for reply,

          i am trying to buy from my Mac book on the website, the message is:
          "Ci dispiace di non aver potuto accettare il tuo ordine. Apprezziamo il tuo interesse e vorremmo aiutarti a completare questo ordine. Per favore contattaci per assistenza."
          Thanks

          petra.pik 1 Reply Last reply Reply Quote 1
          • petra.pik
            petra.pik @Kredroahm last edited by

            @kredroahm, I will contact the platform we use for the payments. May I ask from which country you are trying to make the payment?

            K 1 Reply Last reply Reply Quote 0
            • K
              Kredroahm @petra.pik | Premium last edited by

              @petra-pik Italy

              petra.pik 1 Reply Last reply Reply Quote 0
              • petra.pik
                petra.pik @Kredroahm last edited by

                Hi @kredroahm, have you previously set the right country?

                Screenshot 2020-12-08 at 11.18.14.png

                K 1 Reply Last reply Reply Quote 0
                • K
                  Kredroahm @petra.pik | Premium last edited by

                  @petra-pik thanks, I did it.

                  petra.pik 1 Reply Last reply Reply Quote 0
                  • petra.pik
                    petra.pik @Kredroahm last edited by

                    @kredroahm, I am happy to hear that. Thank you for your support!

                    1 Reply Last reply Reply Quote 0
                    • First post
                      Last post
                    Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
                    NodeBB & contributors, OSM & contributors, HERE maps
                    Terms and Conditions     Privacy Policy