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    Startup Map Location Incorrect - Forecast Correct

    Bug Reports
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    • KorinaK
      Korina @inAjet
      last edited by

      @inajet Hello, do you see any error message in Error console?

      Korina

      inAjetI 1 Reply Last reply Reply Quote 0
      • inAjetI
        inAjet @Korina | Premium
        last edited by inAjet

        @korina no error messages. This issue can be reproduced by force quitting and relaunching once or twice.

        The blue location dot is at the correct place on the map - it’s just that the map is not centred on the dot for some reason.

        KorinaK 1 Reply Last reply Reply Quote 0
        • KorinaK
          Korina @inAjet
          last edited by

          @inajet Hello, unfortunately I cannot reproduce it. What blue dot do you mean? There is no blue dot on the screen.

          Korina

          inAjetI 1 Reply Last reply Reply Quote 0
          • inAjetI
            inAjet @Korina | Premium
            last edited by

            @korina the blue dot that represents your current location. Mine has it. I can’t attach a screen recording to show you the issue occurring on my device; do you have an email address to which I can send it?

            KorinaK 1 Reply Last reply Reply Quote 0
            • KorinaK
              Korina @inAjet
              last edited by

              @inajet Sure, please send it to support@windy.com.

              Option "show current location" (with blue dot) shows your current location, however start-up location can show something different.

              Korina

              inAjetI 2 Replies Last reply Reply Quote 0
              • inAjetI
                inAjet @Korina | Premium
                last edited by

                @korina email sent with subject “ATTN: Korina”.

                1 Reply Last reply Reply Quote 0
                • inAjetI
                  inAjet @Korina | Premium
                  last edited by

                  @korina just an update to let you know that this issue has been happening not just after a force quit, but also when launching the app after not using it for a while.

                  Did you receive my email with the screen recording?

                  KorinaK 1 Reply Last reply Reply Quote 0
                  • KorinaK
                    Korina @inAjet
                    last edited by

                    @inajet Hello, I have received your video and reported the issue to our team.

                    What version of iPhone do you have please?

                    Korina

                    inAjetI 1 Reply Last reply Reply Quote 0
                    • inAjetI
                      inAjet @Korina | Premium
                      last edited by inAjet

                      @korina thanks, Korina. I’ve replied to your email, but will give the info here as well...

                      I am running Windy 27.3.2 on an iPhone 12 Pro with iOS 14.3.

                      I’ll also mention that I have the radar set as the start-up layer.

                      I never saw this issue prior to Windy version 27.3.1.

                      KorinaK 1 Reply Last reply Reply Quote 0
                      • KorinaK
                        Korina @inAjet
                        last edited by

                        @inajet Hello, we actually display location that your iOS device give us. So this is not a bug, but rather issue with your iOS system.

                        Korina

                        inAjetI 1 Reply Last reply Reply Quote 0
                        • inAjetI
                          inAjet @Korina | Premium
                          last edited by

                          @korina as I mentioned previously, the blue dot which represents my current location is correct, which means that iOS is in fact providing my correct location. The issue is that Windy is launching at a location that is not centred on the blue dot.

                          This seems to be a Windy issue, not iOS. I have emailed you an updated screen recording to demonstrate the location of the blue dot.

                          inAjetI 1 Reply Last reply Reply Quote 0
                          • inAjetI
                            inAjet @inAjet | Premium
                            last edited by

                            @Korina did you receive my latest comments?

                            KorinaK 1 Reply Last reply Reply Quote 0
                            • KorinaK
                              Korina @inAjet
                              last edited by

                              @inajet Hello, yes, I have received your comments. However we could not replicate this issue. I will consult this issue with the team once more and let you know.

                              Korina

                              inAjetI 1 Reply Last reply Reply Quote 0
                              • inAjetI
                                inAjet @Korina | Premium
                                last edited by

                                Thank you, @korina.

                                KorinaK 1 Reply Last reply Reply Quote 0
                                • KorinaK
                                  Korina @inAjet
                                  last edited by

                                  @inajet Hello, we will keep this as a bug and will try to fix it in one of the future releases.

                                  Korina

                                  inAjetI 1 Reply Last reply Reply Quote 0
                                  • inAjetI
                                    inAjet @Korina | Premium
                                    last edited by

                                    Thank you, @korina.

                                    1 Reply Last reply Reply Quote 0
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