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    Startup Map Location Incorrect - Forecast Correct

    Scheduled Pinned Locked Moved Bug Reports
    17 Posts 2 Posters 4.7k Views 2 Watching
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    • inAjetI Offline
      inAjet @Korina | Premium
      last edited by inAjet

      @korina no error messages. This issue can be reproduced by force quitting and relaunching once or twice.

      The blue location dot is at the correct place on the map - it’s just that the map is not centred on the dot for some reason.

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK Offline
        Korina @inAjet
        last edited by

        @inajet Hello, unfortunately I cannot reproduce it. What blue dot do you mean? There is no blue dot on the screen.

        Korina

        inAjetI 1 Reply Last reply Reply Quote 0
        • inAjetI Offline
          inAjet @Korina | Premium
          last edited by

          @korina the blue dot that represents your current location. Mine has it. I can’t attach a screen recording to show you the issue occurring on my device; do you have an email address to which I can send it?

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @inAjet
            last edited by

            @inajet Sure, please send it to support@windy.com.

            Option "show current location" (with blue dot) shows your current location, however start-up location can show something different.

            Korina

            inAjetI 2 Replies Last reply Reply Quote 0
            • inAjetI Offline
              inAjet @Korina | Premium
              last edited by

              @korina email sent with subject “ATTN: Korina”.

              1 Reply Last reply Reply Quote 0
              • inAjetI Offline
                inAjet @Korina | Premium
                last edited by

                @korina just an update to let you know that this issue has been happening not just after a force quit, but also when launching the app after not using it for a while.

                Did you receive my email with the screen recording?

                KorinaK 1 Reply Last reply Reply Quote 0
                • KorinaK Offline
                  Korina @inAjet
                  last edited by

                  @inajet Hello, I have received your video and reported the issue to our team.

                  What version of iPhone do you have please?

                  Korina

                  inAjetI 1 Reply Last reply Reply Quote 0
                  • inAjetI Offline
                    inAjet @Korina | Premium
                    last edited by inAjet

                    @korina thanks, Korina. I’ve replied to your email, but will give the info here as well...

                    I am running Windy 27.3.2 on an iPhone 12 Pro with iOS 14.3.

                    I’ll also mention that I have the radar set as the start-up layer.

                    I never saw this issue prior to Windy version 27.3.1.

                    KorinaK 1 Reply Last reply Reply Quote 0
                    • KorinaK Offline
                      Korina @inAjet
                      last edited by

                      @inajet Hello, we actually display location that your iOS device give us. So this is not a bug, but rather issue with your iOS system.

                      Korina

                      inAjetI 1 Reply Last reply Reply Quote 0
                      • inAjetI Offline
                        inAjet @Korina | Premium
                        last edited by

                        @korina as I mentioned previously, the blue dot which represents my current location is correct, which means that iOS is in fact providing my correct location. The issue is that Windy is launching at a location that is not centred on the blue dot.

                        This seems to be a Windy issue, not iOS. I have emailed you an updated screen recording to demonstrate the location of the blue dot.

                        inAjetI 1 Reply Last reply Reply Quote 0
                        • inAjetI Offline
                          inAjet @inAjet | Premium
                          last edited by

                          @Korina did you receive my latest comments?

                          KorinaK 1 Reply Last reply Reply Quote 0
                          • KorinaK Offline
                            Korina @inAjet
                            last edited by

                            @inajet Hello, yes, I have received your comments. However we could not replicate this issue. I will consult this issue with the team once more and let you know.

                            Korina

                            inAjetI 1 Reply Last reply Reply Quote 0
                            • inAjetI Offline
                              inAjet @Korina | Premium
                              last edited by

                              Thank you, @korina.

                              KorinaK 1 Reply Last reply Reply Quote 0
                              • KorinaK Offline
                                Korina @inAjet
                                last edited by

                                @inajet Hello, we will keep this as a bug and will try to fix it in one of the future releases.

                                Korina

                                inAjetI 1 Reply Last reply Reply Quote 0
                                • inAjetI Offline
                                  inAjet @Korina | Premium
                                  last edited by

                                  Thank you, @korina.

                                  1 Reply Last reply Reply Quote 0
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