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    Is there a limit for free account members to use the maximum number of layers per day?

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    • hkstore
      hkstore last edited by

      Is the number of uses used to calculate or to limit the flow?

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @hkstore last edited by

        @hkstore Hello, what do you mean exactly? There is no limit for layers.

        Korina

        hkstore 1 Reply Last reply Reply Quote 0
        • hkstore
          hkstore @Korina last edited by

          @korina From the 13th until now, the maximum level of the geographic layer cannot be opened intermittently, sometimes it takes ten hours to open and sometimes it takes several hours to open.

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @hkstore last edited by Korina

            @hkstore Hello, there is no limit, you can choose all the layers in the side list -
            Screenshot 2020-12-15 at 12.08.58.png

            Korina

            hkstore 1 Reply Last reply Reply Quote 0
            • hkstore
              hkstore @Korina last edited by hkstore

              @korina ! I'm talking about this layer, and you cannot zoom to the largest layer.
              [alt text]https://photos.app.goo.gl/SM4BNoXSGHDFf73w7(image url)

              Korina 1 Reply Last reply Reply Quote 0
              • Korina
                Korina Administrator @hkstore last edited by

                @hkstore Hello, could you please send us a video? Thank you.

                Korina

                hkstore 1 Reply Last reply Reply Quote 0
                • hkstore
                  hkstore @Korina last edited by

                  @korina Thanks for your help

                  https://photos.app.goo.gl/goPsqyFfR1vSKzUT7

                  Korina 1 Reply Last reply Reply Quote 0
                  • Korina
                    Korina Administrator @hkstore last edited by

                    @hkstore Hi, what app version do you have please?

                    Korina

                    hkstore 1 Reply Last reply Reply Quote 0
                    • hkstore
                      hkstore @Korina last edited by

                      @korina
                      version: 27.1.2
                      built: 2020-10-21, 14:40

                      Korina 1 Reply Last reply Reply Quote 0
                      • Korina
                        Korina Administrator @hkstore last edited by

                        @hkstore Hello, this behaviour is correct. The change may be caused by multiple factors such as change of IP address or VPN usage.

                        Korina

                        hkstore 1 Reply Last reply Reply Quote 0
                        • hkstore
                          hkstore @Korina last edited by

                          @korina Okay, let me see if there are still problems. thank you for your help

                          1 Reply Last reply Reply Quote 1
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