I purchased Windy Premium on my I-Pad from the Apple App Store on December 24,2020. I purchased the one year subscription for $29.99. I have received confirmation from Apple of the purchase. I have not had any change to my existing Windy forecasts and can see that I am not getting hourly updates from Windy Premium. I have read the FAQ and tried to “restore purchase” and receive a message stating “We didn’t find any purchases to restore”.
I have sent a couple of emails to support@windy but have not heard anything back.
Does anyone have any other suggestions?
Thanks

]]>https://community.windy.com/topic/14926/windy-premium-not-loadingRSS for NodeMon, 05 Oct 2026 12:40:58 GMTTue, 29 Dec 2020 23:11:40 GMT60I would like someone to contact me. The app will not load on my Iphone. Was working but now more.

]]>https://community.windy.com/post/95671https://community.windy.com/post/95671Fri, 31 Dec 2021 11:20:02 GMT@pathinch, I am happy to hear that! :)

]]>https://community.windy.com/post/67767https://community.windy.com/post/67767Thu, 07 Jan 2021 16:48:57 GMT@petra-pik Thanks for your help Petra. Windy premium is now loaded. Cheers, Pat

]]>https://community.windy.com/post/67681https://community.windy.com/post/67681Wed, 06 Jan 2021 17:45:43 GMTHi @pathinch, your issue is being solved via email :)

]]>https://community.windy.com/post/67576https://community.windy.com/post/67576Tue, 05 Jan 2021 15:32:08 GMT