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    • P
      PatHinch
      last edited by PatHinch

      I purchased Windy Premium on my I-Pad from the Apple App Store on December 24,2020. I purchased the one year subscription for $29.99. I have received confirmation from Apple of the purchase. I have not had any change to my existing Windy forecasts and can see that I am not getting hourly updates from Windy Premium. I have read the FAQ and tried to “restore purchase” and receive a message stating “We didn’t find any purchases to restore”.
      I have sent a couple of emails to support@windy but have not heard anything back.
      Does anyone have any other suggestions?
      Thanks

      petra.pikP 1 Reply Last reply Reply Quote 0
      • petra.pikP
        petra.pik @PatHinch
        last edited by

        Hi @pathinch, your issue is being solved via email :)

        Petra

        P 2 Replies Last reply Reply Quote 1
        • P
          PatHinch @petra.pik
          last edited by

          This post is deleted!
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          • P
            PatHinch @petra.pik
            last edited by

            @petra-pik Thanks for your help Petra. Windy premium is now loaded. Cheers, Pat

            petra.pikP 1 Reply Last reply Reply Quote 0
            • petra.pikP
              petra.pik @PatHinch
              last edited by

              @pathinch, I am happy to hear that! :)

              Petra

              1 Reply Last reply Reply Quote 0
              • R
                radicalrob
                last edited by

                I would like someone to contact me. The app will not load on my Iphone. Was working but now more.

                1 Reply Last reply Reply Quote 0
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