Subscription

[sunugal]

I paid for a one year subscription through apple.
Credit card has been charged but my subscription was not applied to my windy account which is different from my apple account.
Thank you for your help.

[petra.pik]

Hello @sunugal, thank you for supporting us by subscribing to Windy Premium!

To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order.

If the restoration fails, please, let me know in which step it failed and if there was an error message.