Can't access to Windy Premium features on website

Hanseat 70-B

Hi Windy-Team,

I have purchased a premium account via AppStore. There is no problem to use premium features (1 hour forecast) in the app but can´t use them on the website. App is updated to the newest version and restoring on the website isn´t possible. What can I do?

Christian

petra.pik

Hello @hanseat-70-b, thank you for supporting us!

Are you logged in with your account on the website?

Hanseat 70-B

@petra-pik
Hi Petra,

the issue is already solved.
The solution was:

Disconnect the user in the IOS Windy app
Disconnect the user in Desktop (web)
Connect to IOS Windy and restore purchasing on the AppStore
Connect on the Web (Desktop)
Purchases have been synchronized automatically.

Thank you for your fast response.

petra.pik

@hanseat-70-b I am happy to hear it works!