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    Questions about General Terms of Use of Windy Services

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    • O
      ONWPM | Premium last edited by

      Hello,

      My name is Gerald Cheng (based in Toronto) and I am a warning preparedness meteorologist working for the Meteorological Service of Canada, a branch of Environment & Climate Change Canada. We are the weather alert issuing government agency of Canada. I have some questions regarding the terms of use of your site, Windy.com. I emailed info@windy.com but this method may get a faster response.

      1. Term 4.1.2. distinguishes between Free and Paid Services.
        a. Does that means we should be using Paid Services because we are a government department, even though we are non-commericial? There is no monetary gain in what we do.

      2. If we should be using the Paid Services,
        b. A colleague and I are using the site at the same time, would that require two separate subscriptions?
        c. Do you offer “multi-persons subscription” with a specified number of people who could use the Paid Services at the same time?

      3. We provide briefings to governmental and critical infrastructure partners. Those briefings are about weather events or response to them (big storms, wildfires, flooding); they allow our partners to maintain situational awareness, change their plans and operations accordingly, when necessary. We would like to use screen/video/gif capture of your website showing different model output such as Rain and Thunder, Precipitation Type, etc., in our presentation deck and the presentation deck would be distributed to those partners. There is no monetary gain for us; our services and products are public.
        a. Would Term 9.1 cover the use of screen/video/gif capture and their distribution in the presentation decks to our partners, as long as we adhere to Term 9.4.1 by including either your logo or the words Source: Windy.com?
        b. We may have to add additional text, arrows, polygons on top of the screen/video/gif capture to explain to our partners certain weather features in the presentation deck. Would that be considered “modification” under Term 9.4.1?

      4. Lastly, our operational offices across Canada have social media accounts. Here are some examples: @ECCCWeatherON, @ECCCMeteoQC, @ECCC_CHC, and @ECCC_CIS (you can take a look).
        a. Would Term 9.1 also cover the use of screen/video/gif capture for social media? It does not explicitly say.
        b. If we are permitted to tweet scree/video/gif capture, then am I assuming correctly that Term 9.4.1 would require us to include the source in the tweet, either on the image/video/gif itself or in the text of the tweet?

      If you can let me know the answers as soon as possible, that would be great.

      Kindest regards,

      Gerald Cheng, on behalf of

      Client Service Operations Central - Ontario
      Meteorological Service of Canada
      Environment and Climate Change Canada / Government of Canada
      ec.msa-ontario-wpm.ec@canada.ca

      Opération de service à la clientèle du centre - Ontario
      Service météorologique du Canada
      Environnement et Changement climatique Canada / Gouvernement du Canada
      ec.msa-ontario-wpm.ec@canada.ca

      b2754c01-d4ec-479e-921d-b5b9b06e9509-image.png

      Korina 1 Reply Last reply Reply Quote 1
      • Korina
        Korina Administrator @ONWPM last edited by

        @onwpm Hello, thank you for reaching to us. You will receive our commentary via email.

        Korina

        1 Reply Last reply Reply Quote 0
        • S
          sigi_castro last edited by

          Hello,

          My name is Sigifredo, I work in a company that is dedicated to transport and logistics, and normally we consult services such as Windy to plan all the processes taking into account the weather conditions because they obviously have a direct impact on operations, some of the employees use this app directly on their cell phones for their tasks.
          This is why I want to ask a couple of questions about the terms of use:

          1. Term 4.1.2. distinguishes between Free and Paid Services, does that means we should be using Paid Services because we are a private company? Although we do not directly use the service to generate profits.
          2. If we should be using the Paid Services, do you offer “multi-persons subscription” with a specified number of people who could use the Paid Services at the same time?

          Thanks in advance for the help.

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @sigi_castro last edited by

            @sigi_castro said in Questions about General Terms of Use of Windy Services:

            4.1.2

            Hello, in general yes, according to the ToU, companies should be using the Paid Services if they use Windy for their work/predictions., in their workspace. However, there is a difference if your employees are using Windy for their personal needs and on their personal phones.
            At the moment, we do not offer group licences for Windy Premium.

            Korina

            1 Reply Last reply Reply Quote 0
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