<![CDATA[Subscription problems]]>I subscribed in the app, my cc debited $1. then ....nothing. How do I get my subscription or my $1 back.

]]>https://community.windy.com/topic/15314/subscription-problemsRSS for NodeMon, 18 May 2026 08:46:25 GMTMon, 01 Feb 2021 10:53:24 GMT60<![CDATA[Reply to Subscription problems on Mon, 01 Feb 2021 11:18:13 GMT]]>Thanks Petra,
I confirm this is correct. Most confusing. I'll change to Windy.com as they have stolen my $1 and you have been most helpful.
Robert

]]>https://community.windy.com/post/69850https://community.windy.com/post/69850Mon, 01 Feb 2021 11:18:13 GMT<![CDATA[Reply to Subscription problems on Mon, 01 Feb 2021 11:12:08 GMT]]>@rjjb there is another app that has a similar name, we are windy.com, our application is called Windy, you can check it on stores:
on.windy.com/AndroidApp
on.windy.com/iOSapp

Was it a subscription you paid or was it a donation?

]]>https://community.windy.com/post/69849https://community.windy.com/post/69849Mon, 01 Feb 2021 11:12:08 GMT<![CDATA[Reply to Subscription problems on Mon, 01 Feb 2021 11:06:33 GMT]]>Hi Petra,
I subscribed in the android app on my phone yesterday. Is WINDY app different to Windy.com?

]]>https://community.windy.com/post/69847https://community.windy.com/post/69847Mon, 01 Feb 2021 11:06:33 GMT<![CDATA[Reply to Subscription problems on Mon, 01 Feb 2021 11:00:06 GMT]]>Hello @rjjb, to access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order.

However, the price for the subscription you mentioned is $29.99 or $18.99, based on what model you chose. Are you sure you have a Windy Premium subscription? We are windy.com, red and white logo.

]]>https://community.windy.com/post/69845https://community.windy.com/post/69845Mon, 01 Feb 2021 11:00:06 GMT