Subscription problems
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I subscribed in the app, my cc debited $1. then ....nothing. How do I get my subscription or my $1 back.
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Hello @rjjb, to access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order.However, the price for the subscription you mentioned is $29.99 or $18.99, based on what model you chose. Are you sure you have a Windy Premium subscription? We are windy.com, red and white logo.
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Hi Petra,
I subscribed in the android app on my phone yesterday. Is WINDY app different to Windy.com? -
@rjjb there is another app that has a similar name, we are windy.com, our application is called Windy, you can check it on stores:
on.windy.com/AndroidApp
on.windy.com/iOSappWas it a subscription you paid or was it a donation?
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Thanks Petra,
I confirm this is correct. Most confusing. I'll change to Windy.com as they have stolen my $1 and you have been most helpful.
Robert
