购买Windy Premium 后无法登录的问题

[方方]

成功购买了Windy Premium，一直无法登录！
能否申请退款呢？

[petra.pik]

Hello @方方, thank you for supporting us by subscribing to Windy Premium!

To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order.

If the restoration fails, please, let me know in which step it failed and if there was an error message.