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    Widget does not update Samsung S10 Android 11

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    • Korina
      Korina Administrator @WillanZar last edited by

      @willanzar Hello, what version of Windy and OS do you have please?

      Korina

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      • C
        Carsten Walter last edited by

        Hallo, same here, the widget is not updating, there is no possibility to allow windy to use "always the location" in the settings, i use Android 12 and Galaxy S20FE.

        Korina 1 Reply Last reply Reply Quote 0
        • Korina
          Korina Administrator @Carsten Walter last edited by

          @carsten-walter @akajoep @rumzeiss @WillanZar Hello, what version of Windy and iOS do you have please?

          Korina

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          • C
            Carsten Walter last edited by

            Hey, Version 34.3.2, i think the newest.

            Korina 1 Reply Last reply Reply Quote 0
            • Korina
              Korina Administrator @Carsten Walter last edited by

              @carsten-walter Does it mean that the widget shows no data or it just doesn't update the location? Do you have GPS turned on?

              Korina

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              • C
                Carsten Walter last edited by

                It does not update the location, I have to do manually.

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                • C
                  Carsten Walter last edited by

                  GPS is turned on.

                  Korina 1 Reply Last reply Reply Quote 0
                  • Korina
                    Korina Administrator @Carsten Walter last edited by

                    @carsten-walter @WillanZar Hello, I would recommend to remove the widget, then restart your phone and place widget again.

                    Korina

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                    • C
                      Carsten Walter last edited by

                      That does not change anything, I have already done that.
                      The widget does not refresh by itself, I upgraded from Android 11 to 12, that's reason for the problem, the widget works flawless on an other device with an older version of Android.

                      Korina 1 Reply Last reply Reply Quote 0
                      • Korina
                        Korina Administrator @Carsten Walter last edited by

                        @carsten-walter Did you restart the phone? Please also check that you have allowed Windy to use GPS while using the app.

                        Korina

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                        • C
                          Carsten Walter last edited by

                          Hello,
                          I have done that all. Windy has the permission to use GPS.
                          In the settings there is no possibility to allow windy to use always GPS, that might be the problem, it is only working when you hit the refresh button manually.

                          1 Reply Last reply Reply Quote 0
                          • C
                            Carsten Walter last edited by

                            Screenshot_20220217-133649_Permission controller.jpg Screenshot_20220217-133628_Permission controller.jpg ![alt text](![image url](image url))

                            Korina 1 Reply Last reply Reply Quote 0
                            • Korina
                              Korina Administrator @Carsten Walter last edited by

                              @carsten-walter Hello, do you have any battery saving mode on please?

                              Korina

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                              • C
                                Carsten Walter last edited by

                                Hello, no, I didn't.
                                The widget does not update on two devices with Android 12.

                                Korina 1 Reply Last reply Reply Quote 0
                                • Korina
                                  Korina Administrator @Carsten Walter last edited by

                                  @carsten-walter @WillanZar Hello, Android has issues with updating widgets, which we cannot affect. However I can recommend you to try some of the solutions explained in this article - https://www.digitbin.com/widgets-not-updating-on-android-fix/

                                  Korina

                                  1 Reply Last reply Reply Quote 0
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