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    Widget does not update Samsung S10 Android 11

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    • KorinaK Offline
      Korina @WillanZar
      last edited by

      @willanzar Hello, what version of Windy and OS do you have please?

      Korina

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      • C Offline
        Carsten Walter
        last edited by

        Hallo, same here, the widget is not updating, there is no possibility to allow windy to use "always the location" in the settings, i use Android 12 and Galaxy S20FE.

        KorinaK 1 Reply Last reply Reply Quote 0
        • KorinaK Offline
          Korina @Carsten Walter
          last edited by

          @carsten-walter @akajoep @rumzeiss @WillanZar Hello, what version of Windy and iOS do you have please?

          Korina

          1 Reply Last reply Reply Quote 0
          • C Offline
            Carsten Walter
            last edited by

            Hey, Version 34.3.2, i think the newest.

            KorinaK 1 Reply Last reply Reply Quote 0
            • KorinaK Offline
              Korina @Carsten Walter
              last edited by

              @carsten-walter Does it mean that the widget shows no data or it just doesn't update the location? Do you have GPS turned on?

              Korina

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              • C Offline
                Carsten Walter
                last edited by

                It does not update the location, I have to do manually.

                1 Reply Last reply Reply Quote 0
                • C Offline
                  Carsten Walter
                  last edited by

                  GPS is turned on.

                  KorinaK 1 Reply Last reply Reply Quote 0
                  • KorinaK Offline
                    Korina @Carsten Walter
                    last edited by

                    @carsten-walter @WillanZar Hello, I would recommend to remove the widget, then restart your phone and place widget again.

                    Korina

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                    • C Offline
                      Carsten Walter
                      last edited by

                      That does not change anything, I have already done that.
                      The widget does not refresh by itself, I upgraded from Android 11 to 12, that's reason for the problem, the widget works flawless on an other device with an older version of Android.

                      KorinaK 1 Reply Last reply Reply Quote 0
                      • KorinaK Offline
                        Korina @Carsten Walter
                        last edited by

                        @carsten-walter Did you restart the phone? Please also check that you have allowed Windy to use GPS while using the app.

                        Korina

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                        • C Offline
                          Carsten Walter
                          last edited by

                          Hello,
                          I have done that all. Windy has the permission to use GPS.
                          In the settings there is no possibility to allow windy to use always GPS, that might be the problem, it is only working when you hit the refresh button manually.

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                          • C Offline
                            Carsten Walter
                            last edited by

                            Screenshot_20220217-133649_Permission controller.jpg Screenshot_20220217-133628_Permission controller.jpg ![alt text](![image url](image url))

                            KorinaK 1 Reply Last reply Reply Quote 0
                            • KorinaK Offline
                              Korina @Carsten Walter
                              last edited by

                              @carsten-walter Hello, do you have any battery saving mode on please?

                              Korina

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                              • C Offline
                                Carsten Walter
                                last edited by

                                Hello, no, I didn't.
                                The widget does not update on two devices with Android 12.

                                KorinaK 1 Reply Last reply Reply Quote 0
                                • KorinaK Offline
                                  Korina @Carsten Walter
                                  last edited by

                                  @carsten-walter @WillanZar Hello, Android has issues with updating widgets, which we cannot affect. However I can recommend you to try some of the solutions explained in this article - https://www.digitbin.com/widgets-not-updating-on-android-fix/

                                  Korina

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