kein zugang

[k.lutze]

Hallo,
ich habe mich für die Vollversion bereits im September angemeldet und auch bezahlt (20€). Leider habe ich keinen Zugang. Wer kann mir behilflich sein, wo muss ich mich hinwenden.

Klaus Lutze
k.lutze@live.de

[petra.pik]

Hello @k-lutze, thank you for supporting us by subscribing to Windy Premium!

To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order on.

If the restoration fails, please, let me know in which step it failed and if there was an error message.