<![CDATA[one hour forecast broken for Premium]]>Each time I click on one hour forecast, I am asked to validate my purchses. I do this and then the one hour forecast still does not work. It shows I am a premium customer on my credential but when I try to turn on the 1 hr forecast, nothing changes. Region is Baja California.

]]>https://community.windy.com/topic/15670/one-hour-forecast-broken-for-premiumRSS for NodeWed, 15 Jul 2026 19:34:03 GMTWed, 03 Mar 2021 13:24:26 GMT60<![CDATA[Reply to one hour forecast broken for Premium on Fri, 05 Mar 2021 14:09:30 GMT]]>@kharvey I see a Premium batch by your profile here so the Premium is activated.
I would recommend clearing your browser's cache – https://7labs.io/tips-tricks/clear-site-specific-cookies-cache.html#Clear_cookies_cache_and_site_data_for_a_specific_website_in_Chrome.

Let me know if the issue still persists.

]]>https://community.windy.com/post/72243https://community.windy.com/post/72243Fri, 05 Mar 2021 14:09:30 GMT<![CDATA[Reply to one hour forecast broken for Premium on Fri, 05 Mar 2021 13:50:44 GMT]]>@petra-pik I am using the web version on Chrome. When I bring up windy.com it shows me logged in but not premium. When I click one hour, it asks me to subscribe or "confirm purchase". When I enter my order reference, it thanks me for subscribing and the icon shows premium. But then when I click "one hour" nothing happens. And then when I come back to windy.com I am no longer shown as premium and the cycle starts again.

]]>https://community.windy.com/post/72241https://community.windy.com/post/72241Fri, 05 Mar 2021 13:50:44 GMT<![CDATA[Reply to one hour forecast broken for Premium on Wed, 03 Mar 2021 14:01:48 GMT]]>Hello @kharvey, thank you for supporting us!

What platform are you referring to – application iOS or Android or website version?
Is it possible that you are logged out of your account when checking Windy?

]]>https://community.windy.com/post/72062https://community.windy.com/post/72062Wed, 03 Mar 2021 14:01:48 GMT