Password issue.

[krgilbert3]

I just signed up for a trial to Windy premium, I never run into an issue with my login credentials. Basically, my password works on the windy.com website, but when I try to use the app on my iPhone it says my password is invalid. I reset it a couple of times, and still no luck. I’ve even tried to change it to what I thought it was but says I can use my current password, then I use that password and it’s still invalid. Am I missing something here?

[Korina]

@krgilbert3 Hello, is it possible that you have 2 account with Windy? Please try to use the same username as on desktop.