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    Error screen on every opening

    Scheduled Pinned Locked Moved Bug Reports
    3 Posts 3 Posters 749 Views 1 Watching
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    • joshsailJ Offline
      joshsail | Premium
      last edited by

      I get a screen that looks like a Mexican blanket every time I open the app. I have to fully shut down the app and relaunch to resolve each time I use it.

      petra.pikP 1 Reply Last reply Reply Quote 1
      • M Offline
        Matthew Baldwin | Premium
        last edited by

        I'm getting no colour and when I press play the app just falls apart. I'm in Australia so it's not unordinary for our internet to fail but this has been going on for 3 or 4 days???

        1 Reply Last reply Reply Quote 0
        • petra.pikP Offline
          petra.pik @joshsail
          last edited by petra.pik

          Hi @joshsail @Matthew-Baldwin, I would recommend uninstalling and installing the application again.

          In case the issue persists, would you upload a screenshot, together with a number of version of the application you have (can be found at the bottom of the menu) and your operating system version?

          Please, keep in mind that we no longer support Android 6 and lower. In case you have Android 7, I would recommend updating your Webview.

          Petra

          1 Reply Last reply Reply Quote 0
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