How can I cancel my premium subscription?
I used the test time program. The premium subscription was activated, but the money was not debited. How can I disable my premium subscription?
petra.pik last edited by
Hello @annagr, to cancel the subscription, you have to go to a platform you are originally subscribed:
If you are subscribed via desktop, type in the email address you used for a subscription here and you will receive an email with a link to your account management – https://windy.onfastspring.com/account.
@petra-pik Thanks Petra but that link doesn't appear to give me the opportunity to get a refund.
@psyche-1 Hello, did you subscribe via desktop or app?
petra.pik last edited by petra.pik
@psyche-1 I see that your subscription has been refunded yesterday. You should receive the money within the next few days.