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    Weather Radar

    Bug Reports
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    • Liam.pankhurstL
      Liam.pankhurst Meteorologist | Premium
      last edited by

      Hi there,

      The weather is not functioning and displaying "no data" in all of Australia and I think some Asian countries too. Was working fine this morning

      petra.pikP 1 Reply Last reply Reply Quote 0
      • petra.pikP
        petra.pik @Liam.pankhurst
        last edited by

        Hello @liam-pankhurst, there is a data outage on our provider's side. Once the data are available, our weather radar will display them again.

        Petra

        Liam.pankhurstL 1 Reply Last reply Reply Quote 2
        • Liam.pankhurstL
          Liam.pankhurst Meteorologist @petra.pik | Premium
          last edited by

          @petra-pik no worries, thanks!

          1 Reply Last reply Reply Quote 0
          • C
            christappy | Premium
            last edited by

            This is still not online, and I am a paying subscriber.

            KorinaK 1 Reply Last reply Reply Quote 0
            • KorinaK
              Korina @christappy
              last edited by

              @christappy Hello, we are currently investigating the AU radar, there seems to be a data outage.

              Korina

              petra.pikP 1 Reply Last reply Reply Quote 0
              • petra.pikP
                petra.pik @Korina
                last edited by

                @christappy @Liam-pankhurst the Australian weather radar is back online.

                Petra

                W 1 Reply Last reply Reply Quote 0
                • W
                  WindyDuc48 @petra.pik | Premium
                  last edited by

                  @petra-pik I just subscribed to the pro version and now I cannot see any of the Australian radar data. I was able to see the radar prior to subscribing and I can see that the weather radar on the BOM site with no problem. A solution to this problem would be most appreciated as I use this data a lot. I am using the iOS app on iPhone XS

                  petra.pikP 1 Reply Last reply Reply Quote 0
                  • petra.pikP
                    petra.pik @WindyDuc48
                    last edited by

                    Hello @windyduc48, the Australian radar is offline due to another technical issue on our provider's side.
                    Being subscribed doesn't affect the ability to view the weather radar.

                    We are sorry for the inconvenience. Once the data is available to us, we will display it.

                    Petra

                    1 Reply Last reply Reply Quote 0
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