<![CDATA[Overcharged]]>Selected the $18.99/year plan, but was charged $31.21.....why???

]]>https://community.windy.com/topic/16056/overchargedRSS for NodeSat, 12 Sep 2026 04:48:01 GMTWed, 07 Apr 2021 08:18:10 GMT60<![CDATA[Reply to Overcharged on Mon, 12 Apr 2021 11:11:54 GMT]]>@edicramp Hello, if you can't access your Premium, please follow steps in this article - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

]]>https://community.windy.com/post/74704https://community.windy.com/post/74704Mon, 12 Apr 2021 11:11:54 GMT<![CDATA[Reply to Overcharged on Sat, 10 Apr 2021 17:28:30 GMT]]>@petra-pik - I just had a similar issue although I didn't notice it until I cancelled the purchase because even though I had paid for the Premium app I was completely unable to access it.
Capture.JPG
Here's the image showing the original charge amount for a one-year, one time purchase - The payment addition is just US state sales tax shown below:
Capture1.JPG

]]>https://community.windy.com/post/74599https://community.windy.com/post/74599Sat, 10 Apr 2021 17:28:30 GMT<![CDATA[Reply to Overcharged on Wed, 07 Apr 2021 10:04:47 GMT]]>Hi @sumpictures_, thank you for your support!

Are you subscribed via Google Play or App Store? Does the payment say it was one payment for $31.21 or are there two items?
Would you upload a screenshot of the payment?

I also recommend checking if it was our application. We are Windy.com, red and white logo, not Windy.app, blue and white logo.

]]>https://community.windy.com/post/74344https://community.windy.com/post/74344Wed, 07 Apr 2021 10:04:47 GMT