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    Issues with premium

    Scheduled Pinned Locked Moved Windy Premium
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    • vytautastrV Offline
      vytautastr | Premium
      last edited by

      I purchased windy premium via itunes but it is not linked to my windy account - perhaps due to connection issues it was not created during the purchase. I cannot restore it since there is no such code in the itunes invoice

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      • petra.pikP Offline
        petra.pik
        last edited by

        Hello @vytautastr, thank you for supporting us by subscribing to Windy Premium!

        To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
        Note that the restoration process has to be followed on the device you originally placed an order on.

        If the restoration fails, please, let me know in which step it failed and if there was an error message.

        Petra

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