Appear to be offline

KevWal

Hi
The Windy app on android is telling me it is offline, no functions display any data, I can't login, and widgets also show no data.

I can go to the site via a browser with no issue.

I have cleared cache, cleared data, reinstalled the app, but no change.

I have no add blocker that I am aware of.

I have one error in the dev console:

WOW it appears that you are offline :-(

Error no: 1
{
"timestamp": 1618211922364,
"runningMs": 290,
"type": "user",
"module": "plugin",
"msg": "Failed to load plugin: patch: undefined",
"url": "http://localhost/#/?2021-04-12-06,50.876,1.645,5,i:pressure",
"ver": "28.1.1",
"target": "mobile",
"deviceID": "f2c04388-e449-0b30-0fcf-cba56fedfb96",
"error": " {
"isTrusted": true
}",
"isOnline": false,
"latestBcast": "bcast: noConnection http (38ms ago at 1618211922326)
bcast: noConnection http (37ms ago at 1618211922327)
bcast: noConnection http (37ms ago at 1618211922327)
bcast: noConnection http (37ms ago at 1618211922327)
bcast: noConnection http (36ms ago at 1618211922328)",
"sessionName": "xx-5",
"sessionCounter": 5,
"lang": "en",
"retina": true,
"size": "360x760",
"glParticles": false,
"platform": "android",
"errorID": "failed-to-load-plugin-patch-undefined"
}

I cant seem to attach screenshot here, no attachment button.

Thanks
Kevin

Korina

@kevwal Hello, thank you for posting this.

What app version do you have please? Also what type of phone and system do you use?

KevWal

@korina Windy app tells me:

About this version
Target: mobile.html
Version: 28.1.1
Built: 2021-02-16, 13:15
Your browser: Mozilla/5.0 (Linux; Android 11; SM-G975F Build/RP1A.200720.012; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/89.0.4389.105 Mobile Safari/537.36
WebGL particles: not

And it is a Galaxy S10 running Android 11 patch 1st March 2021

Thanks
Kevin

Korina

@kevwal Hello, could you please upload a screenshot how the app looks now?

KevWal

@Korina

Unfortunately I see no way.of uploading a picture, the picture button just does this:

"![alt text](image url)"

So I uploaded two here: http://imgur.com/a/vJBQ1sD

Note even in the login screen the missing image at the top.

Thanks
Kevin

idefix37

@kevwal
Just for info, "![alt text](image url)" appears because you use the wrong button

KevWal

@idefix37 I sorted this via a total reinstall of the app. Now fixed, thanks.