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    • Korina
      Korina Administrator @KevWal last edited by

      @kevwal Hello, thank you for posting this.

      What app version do you have please? Also what type of phone and system do you use?

      Korina

      1 Reply Last reply Reply Quote 0
      • KevWal
        KevWal | Premium last edited by

        @korina Windy app tells me:

        About this version
        Target: mobile.html
        Version: 28.1.1
        Built: 2021-02-16, 13:15
        Your browser: Mozilla/5.0 (Linux; Android 11; SM-G975F Build/RP1A.200720.012; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/89.0.4389.105 Mobile Safari/537.36
        WebGL particles: not

        And it is a Galaxy S10 running Android 11 patch 1st March 2021

        Thanks
        Kevin

        Korina 1 Reply Last reply Reply Quote 0
        • Korina
          Korina Administrator @KevWal last edited by

          @kevwal Hello, could you please upload a screenshot how the app looks now?

          Korina

          KevWal 1 Reply Last reply Reply Quote 0
          • KevWal
            KevWal @Korina | Premium last edited by

            @Korina

            Unfortunately I see no way.of uploading a picture, the picture button just does this:

            "![alt text](image url)"

            So I uploaded two here: http://imgur.com/a/vJBQ1sD

            Note even in the login screen the missing image at the top.

            Thanks
            Kevin

            idefix37 1 Reply Last reply Reply Quote 0
            • idefix37
              idefix37 Sailor Moderator @KevWal last edited by

              @kevwal
              Just for info, "![alt text](image url)" appears because you use the wrong button
              50C15602-83D3-4403-9C07-29804B680919.jpeg

              KevWal 1 Reply Last reply Reply Quote 0
              • KevWal
                KevWal @idefix37 | Premium last edited by

                @idefix37 I sorted this via a total reinstall of the app. Now fixed, thanks.

                1 Reply Last reply Reply Quote 1
                • N
                  NikBalloon last edited by

                  I was looking using Windy on my Macbook Pro now I get this stupid "offline" message.
                  Can't get rid of it and can't use Windy WTAF !!
                  What is the fix, I don't have an Ad Blocker so it's not that so anyone find out what it actually is and what the fix is.

                  Korina N 2 Replies Last reply Reply Quote 0
                  • Korina
                    Korina Administrator @NikBalloon last edited by

                    @nikballoon Hello, where are you from please? Did you try to use Windy with VPN?

                    Korina

                    1 Reply Last reply Reply Quote 0
                    • N
                      NikBalloon @NikBalloon last edited by

                      @nikballoon I am in South Africa

                      N 1 Reply Last reply Reply Quote 0
                      • N
                        NikBalloon @NikBalloon last edited by

                        @nikballoon Hi Korina I am still getting the same message, please give me the solution as I use this app daily for work.

                        Korina 1 Reply Last reply Reply Quote 0
                        • Korina
                          Korina Administrator @NikBalloon last edited by

                          @nikballoon Hello, this issue might be related to the fact, that the company Let’s Encrypt has ended support for some certificates so some older browsers and older operating systems are experiencing these issues.
                          I can recommend using updated OS. Or if you still have issues, use the latest Mozilla browser 93.0., where you should not have any problems, since Mozilla downloads certificates on its own and does not rely on OS.

                          You can read more on this here – https://techcrunch.com/2021/09/21/lets-encrypt-root-expiry/

                          Korina

                          1 Reply Last reply Reply Quote 0
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