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    Renewal already canceled yearly subscription on my PayPal account

    Windy Premium
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    • Marijo NizeticM
      Marijo Nizetic
      last edited by

      Last year (2020) in the spring I paid an one-year subscription to the Windy app. The PayPal account system marked my payment as an annual auto-renewal. At that point, I couldn’t accept this type of annual subscription renewal so I canceled it on my PayPal account. After a few months, I solved a problem I was having on one of my computers. Since the Windy app works on my 2 computers and tablet, I want to automatically reset my annual renewed subscriptions, but that feature no longer exists on my PayPal account. Do you know the solution to this problem? Thank you in advance!
      Marijo Nizetic

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK
        Korina @Marijo Nizetic
        last edited by

        @marijo-nizetic Hello, you are currently subscribed to Windy Annual Subscription that will renew on 22.6.2021. How can we help you?

        Korina

        Marijo NizeticM 1 Reply Last reply Reply Quote 0
        • Marijo NizeticM
          Marijo Nizetic
          last edited by

          Dear Korina,
          Last year on my Pay Pal account I turned off the annual renewal of a charge that was set by default because I had trouble using the windy app on one of my 2 pc. After resolving this issue, I wanted to re-enable subscription renewal on PayPal but could no longer do so.

          Kindly!

          Marijo Nizetic

          1 Reply Last reply Reply Quote 0
          • Marijo NizeticM
            Marijo Nizetic @Korina
            last edited by

            @korina If so, that's OK!

            KorinaK 1 Reply Last reply Reply Quote 0
            • KorinaK
              Korina @Marijo Nizetic
              last edited by

              @marijo-nizetic I understand, so far it seems your subscription will renew with no issue. In case of other questions, please let us know.

              Korina

              Marijo NizeticM 1 Reply Last reply Reply Quote 0
              • Marijo NizeticM
                Marijo Nizetic @Korina
                last edited by

                @korina It's true! Thank's!

                Marijo

                1 Reply Last reply Reply Quote 0
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