menus disappear when I try to login

[petra.pik]

Hello @Gavin-q, please, let me know what version of Android and application (can be found at the bottom of the Menu) you have.

I would also recommend uninstalling and installing the application.

[Gavin q]

@petra-pik Android 8.0.0. Windy version 28.1.1. I have tried reinstalling, but the problem remains.

[petra.pik]

@gavin-q
Would you upload a screenshot? I will then share it with our developers.

[Gavin q]

@petra-pik
Before pushing the login button:

After pushing the login button:

[petra.pik]

@gavin-q thank you for the screenshots.

After this happens, you have to shut down the application to be able to use it, right?

[Vasya1309]

@petra-pik у меня тоже проблема с входом. меню исчезает. версия андроид 7.1.2, версия приложения 29.2.4

[umbertodonat]

@gavin-q I have the same problems since I moved to IOS14.5, no way to visualize anything else!

[Korina]

This post is deleted!

[Korina]

@umbertodonat @Gavin-q @Vasya1309 Hello, do you have any errors in the console? Does this mean you cannot login at all?

[Vasya1309]

@korina Здравствуйте. Захожу в меню, нажимаю вход, не открывается окно ввода логина и пароля.

[Korina]

@vasya1309 Do you have any error in the Error console?

[Vasya1309]

This post is deleted!

[Vasya1309]

@korina No errors

[Korina]

@vasya1309 @Gavin-q @umbertodonat @Vasya1309 Hello, we have just released a new version 29.2.7, could you please update the app and let us know if the problem persists? Thank you very much.

[Vasya1309]

@korina Здравствуйте. У меня обновления нет, но проблемы нет.

[Korina]

@vasya1309 @Gavin-q @umbertodonat Hello, we have fixed the issue and you should no longer experience this bug even without update. Could you please confirm that the bug has disappeared?

[Vasya1309]

@korina Здравствуйте. Ошибка исчезла. Спасибо.

[Gavin q]

@korina Sorry, I haven't checked in on this conversation for a while. Thank you! The bug is resolved. Excellent service!

[Korina]

@gavin-q @Vasya1309 Happy to hear it!